In this webinar, we will discuss:
- The impact of COVID-19 and customer-centric BigTechs on insurers’ new customer acquisition and retention
- The key areas and new capabilities that insurers must focus on to meet rapidly evolving customer expectations
- The three approaches to acquire those capabilities and remain in the race
- State Auto and Shift Technology’s views on the critical focus areas for the insurance industry today
- How Capgemini can help insurers undergo the necessary transformation
Event replays and speaker presentations are reserved for Efma members and event attendees.
You are already a member or attended the event? Please