Digital transformation observatory 2019

Digital transformation observatory 2019

This document by BCG and Efma presents the results of 2019 BCG's survey on the state of digital transformation of banks as well as the learnings from observatory over the last three years.

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Previous editions

Digital transformation observatory 2020

13 November 2020

Digital transformation observatory 2018

26 November 2018

Keywords

Bank Products & Services Digital/Mobile channels Transformation
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