Future branch

Voice of the Members

September 2019

The Efma Future branch report aims at showing how bankers see the evolution of branch banking and how they look towards technology to improve the in-branch customer experience and evolve the role of their staff.

It will include interviews with senior executives from leading banks around the world: ASB Bank, Bank Central Asia, CaixaBank, mBank, Metro Bank, Raiffeisen Banka, Sberbank, Sicredi and UBB.

© An exclusive paper strictly reserved for Efma members only

Keywords : Branch