Login

Going digital: The banking transformation road map 14 January 2015

Banks worldwide are looking to improve their digital capabilities: from delivering omni-channel experiences, to one-click straight-through-processing to enhanced app suites and customer tools - change seems necessary in almost any part of the banking value-chain. However, banks are not clear about how to best approach this challenging journey. Where to start, with whom to partner and when to deliver are just a few open issues that are still to be resolved. The study conducted by A.T. Kearney and Efma is designed as a snapshot of different approaches in the banking industry: describing how banks and non-banks are tackling digitization and sketching required capacities and skill sets to succeed. For this, in-depths interviews with leading practitioners globally will be conducted. The results of this study will be presented at the 42nd Efma congress in Paris in October 2014 with the study being released shortly after. We hope that our findings will provide readers with insightful and thought-provoking perspectives on how to navigate their way towards a more digital future.

This report is reserved for Efma members.
Are you a member? Please log in or create a free account to access it
You are not a member yet? Check out all membership benefits

Download files:

You need to be logged to download a study. Sign in

Related Content

BCG I love my bank
Presentation
BCG I love my bank 20 October 2021
Death by a thousand digital wallets
Article
DenizBank: SME-Robotech
Presentation
DenizBank: SME-Robotech 01 October 2021
Privredna Banka Zagreb (PBZ): Remote offer
Presentation
Patria Finance: Indigo roboadvisor
Presentation
Brain: Bradesco's credit offering platform
Presentation
EVO Banco digital banking
Presentation
EVO Banco digital banking 01 October 2021
BBVA: Elevating digital sales
Presentation
imagin: Data driven customer journey
Presentation