Neobanks and the next step 27 July 2021

The neobank moment is upon us. After crashing onto the financial services scene the past decade, digital-only banks have made their mark on the industry, appealing to the next generation of customers while forcing traditional banks to raise their digital games or be left behind.

Now, the challenge facing these banks is moving from disruptive upstarts to established players. The journey to achieving that status may differ depending on the country, but for all of them, they will need to become profitable and continue their growth.

In this report, we talked to top level managers and executives from many of the biggest names. Their answers provide an inside look at what these banks are doing and how they plan to keep disrupting the industry.

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