What are you planning for the day after the covid-19 crisis? 20 May 2020

  • How do you plan on recovering the new normality? What are the consequences and action for products, customer services, digitalization etc.?
  • Are you planning on having more digital services included in your app/web app or roboadvisor?
  • Are you planning on maintaining home office for some of your teams?
  • Are you thinking of maintaining support for customers with economical problems because of the crisis?
  • What went well so far? What will you do differently in the future? Have BCM plans proved to be sufficient?
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