Using innovation as a catalyst to integrate banks into users’ digital lives 14 October 2019

- Innovation is not about technology, but about the customer experience it creates.
- Case Study: Banorte | Streamlining banking services into customers’ digital lives
- A great app is simply not enough: how should mobile banking evolve in order to meet current customer expectations?
- Tech giants and social communications aps are entering the personal finance ecosystem. What should banks do about it?

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