STUDY PRESENTATION: A critical time to set the agenda of the Bank of the Future 19 October 2018

Nowadays, the value proposition of the banks are questioned:
- Differentiation based on technologies is easy to replicate
- More & more innovative users experience innovations but no real new services
We are in a critical period for banks, disruptive changes generally occur when:
- The core business is at stake: the traditional revenue drivers are weakening
- The future is unpredictable: the status of the banks are challenged and more & more new players are entering the market
Banks must be more ambitious and in line with people aspirations and expectations.

Speech followed by Q&A

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