SME at a glance: expert views on the news. Episode 4: Esra Kivrak
In the newest podcast series, SME at a glance: Expert views on the news, Efma’s SME Banking Program Director Lukas Dzuroska interviews SME Experts from all over the world. The two take a look at the most recent news in the world of SME banking and Lukas' guests provide their expert POV on how and why these things are happening.

In the December episode, Efma’s SME expert Lukas Dzuroska interviews Esra Kivrak. Esra is a financial services strategy advisor with years of SME banking experience at top financial institutions in the MENA region. The two take a look at the most recent news in the world of SME banking.
Below are some of the highlights:
- Deutsche Bank are revamping their operations for business clients by combining multiple offerings for different-sized businesses into a single, focused Biz Banking offering, reflecting a renewed focus on SME banking
- Santander Bank in the USA opened their first working café in Brooklyn, NY, with a suite of services for SME clients
- Ant Group launched an international trade and financial services platform, facilitating global SME business operations
- In the UK, Lloyds Bank rolled out a supply chain platform that will offer supplier financing and receivables for their customers, all accessible from a digital dashboard