Nominees 2017

Best New Product or Service

Augmented Agricultural Banking App
Best New Product or Service

DenizBank

2017

Transformation of whole agricultural ecosystem with disruption of traditional ways and user behaivors by letting users to directly connect to engineers via digital channels and creation of a banking backed technology enhanced intelligent and algorithm driven agricultural platform which has never done before.

Finooptimizer- The smart tool to multiply your money
Best New Product or Service

comdirect bank

2017

Finooptimizer is a smart financial assistant that reduces shopping expenses and optimizes recurring payments and automatically invests the savings on the capital market.

OP Kulku – care-free electric car leasing service
Best New Product or Service

OP Group

2016

OP Kulku is an all-inclusive electric car leasing service that utilizes an omnichannel sales model and strives toward a premium customer experience.

Liv. – The First Digital Lifestyle Bank Globally
Best New Product or Service

Emirates NBD

2017

Liv. – the first digital bank lifestyle in the world – a lifestyle accelerator that enables you to Liv. more.

HAIZ
Best New Product or Service

Alior Bank

2016

HAIZ is a banking communicator for – generally speaking – the most tech-savvy customers.

BBVA Valora
Best New Product or Service

BBVA

2016

BBVA VALORA is here so that you can get the price of your new house right

Big Data, Analytics and AI

ChatMe&mAIA Program (Full chat interaction service programme focused on omnichanneling involving AI support)
Big Data, Analytics & AI

mBank

2017

You don’t need to look for us, we are where you want us to be – we offer chat in every channel and at any time you want to talk with us.

Isbank’s Marketing Brain
Big Data, Analytics & AI

Isbank

2017

We formed a “marketing brain” which creates relevant, contextual, consistent and personalized interactions with customers.

Nuveo
Big Data, Analytics & AI

Banco Bradesco

2017

Artificial intelligence for capturing and interpreting information from legal documents and contracts, resulting in legal dossier.

Secured Touch
Big Data, Analytics & AI

Leumi Card

2017

SecuredTouch’s behavioral biometrics technology replaces second-factor authentication to transparently and continuously determine if transactions are being initiated by a valid user.

Tips in Sberbank Online
Big Data, Analytics & AI

Sberbank

2017

Tips in Sberbank Online are a tool based on artificial intelligence that can help users change financial habits for the better, save money, time and effort or just remember something important at a certain moment of time.

Mashreq Chat Banking
Big Data, Analytics & AI

Mashreq Bank

2016

The world’s first chat banking platform integrated with Facebook Messenger and powered with artificial intelligence to perform inquiries, financial transactions and cross-sell, thus enhancing customer experience.

Customer Experience & Engagement

DenizBank Senior Banking Service Model
Customer Experience & Engagement

DenizBank

2016

“DenizBank Senior Banking “is a special revolutionary social responsibility service model for the pensioners which change the point of view of the pensioners in the sector in Turkey and provide solutions for their financial needs.

KBC’s My car – driving customer experience in car loans
Customer Experience & Engagement

KBC Bank

2017

Using a blockchain, we create a seamless experience from signing the order up to driving your car out of the garage!

La Banque Postale Digital Inclusion Program in the Banking Sector
Customer Experience & Engagement

La Banque Postale

2017

La Banque Postale will offer services and support, through people working in postal branches, so as to develop digital use of banking services.

Easy Van
Customer Experience & Engagement

Siam Commercial Bank

2017

The most entertained movable digital banking classroom, come with high touch service through our digital guru who is ready to go through step by step with you to create best digital experience.

Nordea Car portal
Customer Experience & Engagement

Nordea Bank

2017

Online car leasing platform that allows the customer to quote, compare total cost of ownership for different cars and apply for a lease contract. See other document for print screens and explanation.

Mobile Interactive Assistant
Customer Experience & Engagement

Garanti Bank

2016

MIA is a smart, interactive virtual asistant, that provides customers to complete banking transactions self-service by voice in Mobile Banking Platform and occupies a very special place among similar applications in the world with its complex grammar structure and the ability to provide service for 155 different needs based on natural speech.

Digital Marketing

The Visible Man-Scenario integration to an internet series
Digital Marketing

DenizBank

2017

Seamless scenario integration of a corporate bank visualized as a Youtube series actor to the Youtube show and harmonise them by creating a “native content”.

DBS Sparks
Digital Marketing

DBS Bank

2016

As we continuously look to redefine banking, we conceived a mini-series “SPARKS”, inspired by true client stories, as one of our ways of disrupting the industry via digitally oriented content marketing instead of relying on traditional advertisements and promotions to foster brand love.

Cash Loans “I live for today “
Digital Marketing

Zagrebačka Banka

2017

The innovation of this project lies in developing a digital platform allowing the readers to share their answers to the questions: What is your biggest regret? What do you wish for?

Pequeños Inversores – Little Investors
Digital Marketing

Self Bank

2017

Mutual Funds for dummies.

Content House SxSW 2017
Digital Marketing

Banco Bradesco

2017

At Content House SxSW 2017 Bradesco created content with current and necessary focus, democratizing the access to discussions and truly connecting the brand to people.

imaginBank chatbot
Digital Marketing

La Caixa

2017

imaginBank is the first financial institution in Spain to launch a chatbot on Facebook. It allows users of the social network to check exclusive offers and discounts for customers interactively and is intended to increase the engagement of existing customers and attract new customers

New Business Ecosystem

Code.YapıKredi
New Business Ecosystems

Yapi Kredi Bankasi

2016

Code.YapıKredi is a software development program which provides education and support for those young minds with potential. The program includes coding trainings, financial guidance, incubation, accelaration and investment.

Feenix Crowd Funding Platform
New Business Ecosystems

Standard Bank

2017

Feenix connects students who want to get an education but can’t afford it, with donors who want a trustworthy, effective, impactful way to make a difference

mPower Business Starter
New Business Ecosystems

mBank

2017

mPower Business Starter is a revolution to new business opening process by integrating government, bank and accounting services into one disruptively easy and intuitive experience, which makes you a complete entrepreneur in 10 minutes instead of minimum 10 days.

Diving into API Banking to explore IoT ecosystem
New Business Ecosystems

Mizuho Financial Group

2017

Mizuho newly developed API to provide various API banking services, such as IoT payments, advanced smartphone payments, etc. and collaborate with number of external institution to create IoT ecosystem.

Fidor FinanceBay
New Business Ecosystems

Fidor Bank

2017

Finance Bay is a marketplace where customers can “shop” for trusted FinTech, InsurTech, TradeTech apps.

Citi Developer Hub
New Business Ecosystems

Citigroup

2016

Citi’s Global Developer Portal advances the bank’s open innovation approach to delivering cutting edge solutions and enabling new streams of value for clients, partners and developers by creating a collaborative ecosystem of leading brands and developers.

Phygital Distribution

SCBK X Payco – collaboration of banking and payment services
Phygital Distribution

Standard Chartered Bank Korea

2016

Establishment of exclusive strategic alliance with “PAYCO”, No.1 mobile payment service introduced by NHN Entertainment Corporation; one of Korea’s largest online and mobile industry that offer digital solution in the space of digital payment market and provides digital only product platform.

cominvest – The Modern Digital Asset Management by comdirect
Phygital Distribution

comdirect bank

2017

cominvest is the first robo advisory solution that serves the need of all 3 customer types – self-directed, validator and delegator using the same investment algorithm.

Next generation features in iMobile- ICICI Bank mobile banking application
Phygital Distribution

ICICI Bank

2017

Banks has introduced first-of-its-kind pioneering features which will enable the customers to enjoy the convenience of AI infused chat-bots , Smartkeys (enabling mobile banking for customers via their smart phones keyboard), instant tax payment from within the app, book rail tickets, add an extra layer of security to their cheque based transactions with ‘Positive Pay’, apply for a personalised Expressions Debit Card and purchase travel & motor insurance as well as mutual funds. These new features make ‘iMobile’ the most comprehensive mobile banking app by any Indian bank.

Offering Credit to SMEs through mobile
Phygital Distribution

Banco Bradesco

2016

Credit Solutions – Anticipation of Receivables Bradesco Net Empresa via mobile: Mobility, Convenience, and Security in the Financial Management of SME’s

Idea Hub Express
Phygital Distribution

Idea Bank

2017

Idea Hub Express is unique mobile co-working space on tracks & bank branch at the same time.

Augmented Reality feature in Near Me Section
Phygital Distribution

Axis Bank

2016

The ‘Near Me’ AR view is an attempt to put our mobile banking services on the map of the latest technological advancements that are underway in the industry.

Wallets & Payments

POSB Smart Buddy Programme
Wallets & Payments

DBS Bank

2017

A contactless payments ecosystem to cultivate sensible savings and spending habits among young students in an interactive, engaging manner.

MUFG COIN
Wallets & Payments

Bank of Tokyo-Mitsubishi UFJ

2017

Provide convenience of virtual currency with stable value.

New Maybank2u Pay
Wallets & Payments

Maybank Berhad

2017

The all-new Maybank2u Pay is Maybank’s first attempt at offering an open API for digital payments to e-commerce merchants, incorporating a fully digital on-boarding process that allows application, document submission, SDK download, etc. to be fully done online.

Barclaycard Grab+Go
Wallets & Payments

Barclaycard

2017

Grab+Go is a new payment concept that transforms a shoppers’ smartphone into a ‘pocket checkout’, allowing them to simply scan the items they want to buy as they pick them and then complete their purchase with a single click and walk out of a store.

JiffyPay
Wallets & Payments

Intesa Sanpaolo

2017

Reinventing the mobile payment paradigm leveraging ultrasound to transform the payments from “push” to “pull” experience: “as easy as using cash”.

Soldo Family Wallet
Wallets & Payments

Soldo

2016

The multi user spending account for the entire family

Workforce Empowerment & behavior

I Have a Solution! (“Coopetetive” idea playground App)
Workforce Empowerment & Behavior

DenizBank

2017

“I have a solution- Open Innovation app” is an gamified platform that aims to create open innovation platform and coopetitive (Cooperative & Competitive at the sametime) idea playground (Solution Tournament).

ISP Digital Learning – Portal and Smartphone App to Learn Anytime, Anywhere
Workforce Empowerment & Behavior

Intesa Sanpaolo

2017

A new Learning Portal and smartphone app to disrupt the traditional banking workforce training concept, increasing employees’ engagement and making them “falling in love” with our new Netflix-inspired digital learning service

HR in your Pocket (HIP)
Workforce Empowerment & Behavior

OCBC Bank

2017

HR in your Pocket

Executive Assistance Bot (Cognitive Data Analytics with NLS)
Workforce Empowerment & Behavior

Kotak Mahindra Bank

2017

Instant insights and decision making for senior management leaders through use of Artificial Intelligence & Natural Language Search (NLS)

Desjardins Group’s entourage service
Workforce Empowerment & Behavior

Mouvement Desjardins

2017

We are empowering employees to proactively address complaints and make sure their friends and family are getting great service from their financial institution.

Smart Learning System
Workforce Empowerment & Behavior

Sberbank

2017

Smart Learning System is a unique technology providing individual approach to mastering managers’ skills through big data analysis of numerous metrics and business performance results, definition of lacking managing skills and pinpoint training using e-learning courses based on practical advice and best managerial solutions on making business.

Global Innovator – Challenger Player

2017 Innovations by N26

N26

2017 Innovations by DenizBank

DenizBank

2017
2017 Innovations by Widiba

Widiba

2017
2017 Innovations by Idea Bank

Idea Bank

2017
2017 Innovations by Fidor Bank

Fidor Bank

2017
2017 Innovations by CheBanca!

CheBanca!

2017
2017 Innovations by SolarisBank

solarisBank

2017

Global Innovator – Established Player

2017 Innovations by Garanti Bank

Garanti Bank

2017
2017 Innovations by USAA

USAA

2017
2017 Innovations by Sberbank

Sberbank

2017
2017 Innovations by ICICI Bank

ICICI Bank

2017
2017 Innovations by HDFC Bank

HDFC Bank

2017
2017 Innovations by DBS Bank

DBS Bank

2017
2017 Innovations by Emirates NBD

Emirates NBD

2017
2017 Innovations by CaixaBank

La Caixa

2017
2017 Innovations by Banco Bradesco

Banco Bradesco

2017
2017 Innovations by BBVA

BBVA

2017