Internet Banking OCBC NISP and Mobile OCBC NISP OCBC NISP Indonesia

With its 3 value proposition (accessibility, simplicity, and convenience), the Bank’s electronic channel was developed to serve such lifestyle transaction banking to fulfill affluent customer’s transaction needs.

Country: Indonesia
Launch date: 2010
Keywords: Affluent/Private, P2P Payments/Money Transfer


Current electronic facilities provide greater accessibility and convenience for customers to do banking transactions anywhere any time.
1. Integrated Information on all accounts owned by the customer, such as deposits, loans, insurance, mutual funds, point rewards, and credit card bills. This feature makes it easier for the customer to access his/her entire portfolio on a single screen.
2. Payment of utilities bills and purchase of prepaid mobile & electronic vouchers in various denominations.
3. Real-time inter-bank transfers to more than 80 banks throughout Indonesia.
4. Periodic transactions and future transactions, which can be customized and adjusted according to the customer’s needs. This service helps the customer remember future payments, and this service is rarely owned by other banks in Indonesia.
5. Payment to multiple billers and multiple transfer at the same time (one click).
6. Life Style.
– a facility for purchasing cinema tickets online (Blitz Megaplex): selecting the cinema, time (day, date, hour), movie title, seat number, all conducted on the mobile phone.
– traffic information for major cities in Indonesia.

Further Innovation on the Internet Banking and Mobile Banking has been developed on an ongoing basis, focusing on customer needs. The following services are available online:
1. Unit Trust/Mutual Funds Transaction.
Customers can do the subscription, switching or redemption of the mutual funds.
2. Account Opening
Customers can open new accounts online (including placement of time deposits)
3. Lifestyle Mode
– Taxi Booking (transportation)
– Food & Beverages Order (You can purchase foods and beverages online and have them delivered to your destination)
– Hotel and Ticket Reservation (Traveling)

The reason behind



Project organization




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