Categories

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Best New Product or Service

Innovations related to new products and services introduced in the market, both traditional and digital native. The category aims to … Read more

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Big Data, Analytics and AI

Innovations that radically change how Banks collect and effectively manage information across multiple dimensions and touchpoints, in order to elaborate … Read more

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Customer Experience & Engagement

Innovations aimed at radically changing the way Banks engage customers at every touchpoint and provide a seamless and personalized experience. … Read more

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Digital Marketing

Digital innovations aimed at improving efficiency and effectiveness of the marketing funnel, by: generating traffic on online and offline channels … Read more

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New Business Ecosystem

Innovations aimed at creating modular banking platforms to engage with third party providers such as Fintech or GAFA (Google, Amazon, … Read more

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Phygital Distribution

Innovations in Banks’ distribution channels aiming to reinvent the Bank-Customer relationship, including: mobile and social media as service or sales … Read more

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Wallets & Payments

Innovations aimed at performing payments and transactions on-the-go and radically simplify the payment experience. Innovative elements that enable faster, easier … Read more

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Workforce Empowerment & behavior

Innovations aimed at strengthening workforce methodologies and processes, leveraging technology to infuse high-value human touch into a more customer centric … Read more

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Global Innovator – Challenger Player

This category recognizes the most innovative player among local or niche banks, digital banks and new challengers having a banking … Read more

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Global Innovator – Established Player

This category aims to award the most innovative player among universal banks and each country’s largest banks (by assets and … Read more