Efma Accenture

Vote now for the nominees

Votes are now open for the 2019 edition!

The Customer Insight and Growth Banking Innovation Awards showcase the most innovative banking projects from across the globe.

The Initiative

Submit your Innovation

Since its launch in 2013, the Customer Insight & Growth Banking Innovation Awards have served as a catalyst for innovation in the retail banking sector and have helped banks build better disruptive strategies.

The 7th edition submitting period is now open!

Simply submit your most innovative projects now to enter the 2019 competition. You can even start submitting your project now and finalize it later. You have until 6th September 2019 to submit!

Voting Process

Nominees for each category will be shortlisted by the Efma Innovation Committee.

Efma members and non-members from financial institutions only visiting the website will vote for the 7 standard categories (excluding the Global Innovator category). To do so, they will establish a podium ranking of Gold, Silver, and Bronze, among the 6 nominees per category. A vote from an Efma member will be considered as two votes from non-member). Each vote cast by an institution for its own innovation receives 50% of the points normally attributed.

The rate will remain confidential and only banking and payment institutions will be awarded.


Voters will take into consideration the following criteria:

Originality: the uniqueness of the idea in the marketplace and its potential as a game changer

Impact: the innovation’s capacity to generate a superior, long-term competitive edge and a significant return on investment

Universality: the innovation’s adaptability across different markets and countries

For the special Global Innovator category, an Innovation Awards Committee composed of banking executives and innovation specialists from all over the world will evaluate all the nominees.


Register to watch the Ceremony in Paris live

Watch the Efma-Accenture CIG Awards Ceremony live from Paris on 16 October 2019 for an opportunity to discover the best banking innovators worldwide.

If your innovation is a finalist, you will also be invited to attend the Ceremony in person.


Check out the 2018 CIG Awards Winners!

See who made it to the top last year and learn from the best case studies.

Key Figures

Since 2012

3363 Innovations
735 Institutions
97 Countries

This year
2019 edition

612 Innovations
237 Institutions
70 Countries

Top 10

Institutions 2019

  • Banco Bradesco
  • Emirates NBD
  • DBS Group
  • Standard Bank
  • Santander
  • Sberbank
  • UniCredit
  • Intesa Sanpaolo
  • Caixabank Digital Business
  • ICICI Bank

Top 10

Institutions since 2013

  • Banco Bradesco
  • Intesa Sanpaolo
  • La Caixa
  • DenizBank
  • Emirates NBD
  • TEB
  • Standard Bank
  • ICICI Bank
  • Sberbank
  • Yapi Kredi Bankasi

Top countries

“It’s been another strong year for innovation in the industry, so we’re excited to learn more about this year’s entries. I wholeheartedly encourage financial institutions from across the globe to submit their innovations.”
Piercarlo Gera – Global Managing Director: Financial Services Distribution & Marketing Services – Accenture

You innovate, we do the same!

The Efma-Accenture Banking portal has undergone a facelift.

The Customer Insight & Growth Banking Innovation Portal, (formerly known as the Distribution & Marketing Innovation Portal) is being fundamentaly transformed.

The latest will include lots of new interactive features.

Make sure to stay tuned !