Awards collection

Artificial Intelligence

SIRI-Bution – democratize your data

Artificial Intelligence
AXA Winterthur
2018

Unique Artificial Intelligence / NLP to Democratize structured data for business people while asking questions.

1
Winner AXA Winterthur

Unique Artificial Intelligence / NLP to Democratize structured data for business people while asking questions.

TAL ‘WunderWriter’

Artificial Intelligence
TAL
2018
2
Second TAL

Cogito – Real Time Customer Service Coaching

Artificial Intelligence
MetLife US
2018
3
Third MetLife US

Best Disruptive Product or Service

Digitization of the KBC Home Policy

Best Disruptive Product or Service
KBC Verzekeringen
2018

Simulate the price for your Home policy in 3 easy steps, and instantly close your policy

1
Winner KBC Verzekeringen

Simulate the price for your Home policy in 3 easy steps, and instantly close your policy

Discovery Global Education Protector

Best Disruptive Product or Service
Discovery
2018
2
Second Discovery

GiveDataBack

Best Disruptive Product or Service
AXA
2018
3
Third AXA

Claims Management

First travel insurance in mobile app with “Travel Assistance” button

Claims Management
Bank Millennium
2018

Travel insurance that offers instant contact with the insurer and assistance, no documents needed.

 

1
Winner Bank Millennium

Travel insurance that offers instant contact with the insurer and assistance, no documents needed.

 

AI-Powered Disability Claims Handling

Claims Management
Nordea Bank
2018
2
Second Nordea Bank

Straight Through Claims Processing and Real Time Payment

Claims Management
Etiqa Insurance Singapore
2018
3
Third Etiqa Insurance Singapore

Connected Insurance & Ecosystems

FlexCash

Connected Insurance & Ecosystems
AXA Winterthur
2018

FlexCash helps SME to overcome liquidity bottlenecks and manage their Cash Flow optimally.

1
Winner AXA Winterthur

FlexCash helps SME to overcome liquidity bottlenecks and manage their Cash Flow optimally.

All-in one Connected Safety Drive Support and Rescue System

Connected Insurance & Ecosystems
Tokio Marine & Nichido Fire Insurance Co.
2018
2
Second Tokio Marine & Nichido Fire Insurance Co.

Kevin by mitipi

Connected Insurance & Ecosystems
Helvetia Insurance
2018
3
Third Helvetia Insurance

GLOBAL INNOVATOR

2018 Innovations by Tokio Marine &Nichido Fire Insurance Co.

GLOBAL INNOVATOR
Tokio Marine & Nichido Fire Insurance Co.
2018

1
Winner Tokio Marine & Nichido Fire Insurance Co.

2018 Innovations by Allianz

GLOBAL INNOVATOR
Allianz France
2018
2
Second Allianz France

2018 Innovations by USAA

GLOBAL INNOVATOR
USAA
2018
3
Third USAA

Customer Experience & Engagement

Speech And Language Translator S.A.L.T. (Deaf people service via Contact Centre)

Customer Experience & Engagement
PZU
2018

PZU S.A.L.T. is a first solution in Poland and Europe which enables Deaf people to standalone contact with their insurance company not only to get the information but also to solve almost every problem and manage almost every insurance issue.

1
Winner PZU

PZU S.A.L.T. is a first solution in Poland and Europe which enables Deaf people to standalone contact with their insurance company not only to get the information but also to solve almost every problem and manage almost every insurance issue.

MyAXA Café

Customer Experience & Engagement
AXA Philippines
2018
2
Second AXA Philippines

HomeToBe

Customer Experience & Engagement
Co-operators Group
2018
3
Third Co-operators Group

INSURTECH

Automated Accident Reconstruction via Mobile Phone Application

INSURTECH
Nexar
2018

Nexar uses AI and the onboard sensors in smartphones to capture collision footage and data, and then generate complete reconstruction reports, accelerating claims processing, and ensuring accuracy and objectivity in collision reconstruction.

1
Winner Nexar

Nexar uses AI and the onboard sensors in smartphones to capture collision footage and data, and then generate complete reconstruction reports, accelerating claims processing, and ensuring accuracy and objectivity in collision reconstruction.

Gavin

INSURTECH
Gavin
2018
2
Second Gavin

Blockchain patromonia

INSURTECH
MONUMA
2018
3
Third MONUMA

Underwriting

Alternus

Underwriting
Victor
2018

Alternus, the first-ever retail property insurance solution backed by alternative capital.

1
Winner Victor

Alternus, the first-ever retail property insurance solution backed by alternative capital.

The Discovery Managed Care Integrator

Underwriting
Discovery
2018
2
Second Discovery

Valuation Systems Transformation (VST)

Underwriting
Manulife Financial
2018
3
Third Manulife Financial

Best Disruptive Product or Service

Disruptive sales & servicing channel via interactive tv

Best Disruptive Product or Service
Médis
2017

Finally, insurance companies are able to establish a one-to-one sales & service conversation in the mass market arena, with customers and prospects, via the most used and broadly available communication channel, also known as TV.

1
Winner Médis

Finally, insurance companies are able to establish a one-to-one sales & service conversation in the mass market arena, with customers and prospects, via the most used and broadly available communication channel, also known as TV.

On-demand insurance for the on-demand economy

Best Disruptive Product or Service
Slice
2017
2
Second Slice

InsureApp

Best Disruptive Product or Service
InsureApp
2017
3
Third InsureApp

Connected Insurance & Ecosystems

Sharing Medical Information on Blockchain

Connected Insurance & Ecosystems
Tokio Marine & Nichido Fire Insurance Co.
2017

Pilot of a unique and secure method to share medical information with hospitals on Blockchain(Japan’s first), using an Estonia-invented secure data connection platform (world’s first in a private sector).

1
Winner Tokio Marine & Nichido Fire Insurance Co.

Pilot of a unique and secure method to share medical information with hospitals on Blockchain(Japan’s first), using an Estonia-invented secure data connection platform (world’s first in a private sector).

Bag-Track

Connected Insurance & Ecosystems
Europ Assistance Group
2017
2
Second Europ Assistance Group

Qover

Connected Insurance & Ecosystems
Qover
2017
3
Third Qover

GLOBAL INNOVATOR

2017 Innovations by Generali

GLOBAL INNOVATOR
Generali
2017

1
Winner Generali

2017 Innovations by Tokio Marine

GLOBAL INNOVATOR
Tokio Marine & Nichido Fire Insurance Co.
2017
2
Second Tokio Marine & Nichido Fire Insurance Co.

2017 Innovations by AXA GIE

GLOBAL INNOVATOR
AXA Group
2017
3
Third AXA Group

Customer Experience & Engagement

AXA Sure

Customer Experience & Engagement
AXA Group
2017

Protect valuable items in a secure place and check easily if they are covered by home insurance.

1
Winner AXA Group

Protect valuable items in a secure place and check easily if they are covered by home insurance.

MyAngel

Customer Experience & Engagement
Groupama Assicurazioni
2017
2
Second Groupama Assicurazioni

Consultation through Telemedicine

Customer Experience & Engagement
Bradesco Seguros
2017
3
Third Bradesco Seguros

Intelligent Automation

Allianz AI Sales Smart Mentoring

Intelligent Automation
Allianz France
2017

An automated and personalized training solution based on objective criteria and artificial intelligence technology to boost sales, increase customer satisfaction and improve interpersonal relations.

1
Winner Allianz France

An automated and personalized training solution based on objective criteria and artificial intelligence technology to boost sales, increase customer satisfaction and improve interpersonal relations.

AI assisted Claim Document Recognition System

Intelligent Automation
Tokio Marine & Nichido Fire Insurance Co.
2017
2
Second Tokio Marine & Nichido Fire Insurance Co.

Insurance Advisor

Intelligent Automation
Liberty Mutual Insurance
2017
3
Third Liberty Mutual Insurance

Customer Experience & Engagement

Dramatic improvement of contact center operations using Watson

Customer Experience & Engagement
MS&AD Insurance Group Holdings
2016

We clarified whether customers are asking us “why” questions by analyzing the content of unstructured data, such as telephone and Web-based customer inquiries, using IBM Watson Explorer text analysis technology.

1
Winner MS&AD Insurance Group Holdings

We clarified whether customers are asking us “why” questions by analyzing the content of unstructured data, such as telephone and Web-based customer inquiries, using IBM Watson Explorer text analysis technology.

E-depann’

Customer Experience & Engagement
Crédit Agricole Assurances - Pacifica
2016
2
Second Crédit Agricole Assurances - Pacifica

Ajusto 100% Mobile Telematics

Customer Experience & Engagement
Desjardins Assurances Générales
2016
3
Third Desjardins Assurances Générales

Digital & Omnichannel Distribution

USAA’s Digital Virtual Assistant

Digital & Omnichannel Distribution
USAA
2016

USAA’s digital virtual agent provides members with a means of interacting with usaa.com and mobile applications in a natural and conversational way, to complete financial transactions and answer product questions.

1
Winner USAA

USAA’s digital virtual agent provides members with a means of interacting with usaa.com and mobile applications in a natural and conversational way, to complete financial transactions and answer product questions.

Entirely Online Purchasing Process for Term Life Insurance

Digital & Omnichannel Distribution
Haven Life
2016
2
Second Haven Life

Digitalising Funeral Insurance

Digital & Omnichannel Distribution
First National Bank
2016
3
Third First National Bank

Best Disruptive Product or Service

Connect et Moi

Best Disruptive Product or Service
Europ Assistance Group
2016

First connected experience, enabling senior to live at home securely

1
Winner Europ Assistance Group

First connected experience, enabling senior to live at home securely

Auto Insurance for autonomous vehicle public road experiment

Best Disruptive Product or Service
Tokio Marine & Nichido Fire Insurance Co.
2016
2
Second Tokio Marine & Nichido Fire Insurance Co.

Telenor Suraksha (Free Life Insurance)

Best Disruptive Product or Service
Telenor India
2016
3
Third Telenor India

Claims Management

Allianz, Your expert is in the sky

Claims Management
Allianz France
2016

Allianz uses drones for Claims expertise, your expert is in the sky !

1
Winner Allianz France

Allianz uses drones for Claims expertise, your expert is in the sky !

Operation disaster

Claims Management
Bradesco Seguros
2016
2
Second Bradesco Seguros

Proactive Claims Management for customers into Digital Channel

Claims Management
Zurich España
2016
3
Third Zurich España

GLOBAL INNOVATOR

2016 Innovations

GLOBAL INNOVATOR
AXA
2016

1
Winner AXA

2016 Innovations

GLOBAL INNOVATOR
USAA
2016
2
Second USAA

2016 Innovations

GLOBAL INNOVATOR
Tokio Marine & Nichido Fire Insurance Co.
2016
3
Third Tokio Marine & Nichido Fire Insurance Co.