Operational Excellence Council meetings 2019

The Operational Excellence council deals with topics like the simplification of banking or payment operation in a PSD2 environment. Join the council to benefit from the discussion.

What can you expect

Collaborative sessions
Industry expert presentations
Out of the box sessions: Fintech; visits, etc.
An informal gathering on the evening before the meeting


Operational Excellence council Director
Vincent Bastid

Operational Excellence council Chairman
Lars Linder

How do the participants describe the Operational Excellence  council ?

"Meeting senior peers from other banks to discuss the most interesting topics of the moment."

Lars Linder, Head of Projects and Business Development, Swedish Retail Banking, Swedbank

How do the participants describe the Operational Excellence council ?

"An open space to think and discuss about interesting subjects of the banking system."

Josu Arraiza, Operations and Systems Area Direcor, Laboral Kutxa

How do the participants describe the Operational Excellence council ?

"It is a council by the banks with different kinds of practices in their banks and the important issues/challenges/thoughts and opportunities we shared among the councils members."

Hüsü Mete Günes, Head of Retail Loans and Card Operation Division, Isbank



To get more information regarding the terms and application conditions to join the Efma Councils, please contact:

mailys_mertian_2.png (66 KB)   Maïlys Mertian
  Council Program Director
  +33 1 47 42 66 39


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