Operational Excellence Council 2017

The Operational Excellence council deals with topics like the simplification of banking or payment operation in a PSD2 environment. Join the council to benefit from the the discussion.

What does the meeting look likeWhat can you expect

8.30 Welcome & introduction
9.00 Presentation by the hosting institution
11.00 Break & networking
11.30 Collaborative session
12.15 Lunch
13.15 Industry expert presentation
14.15 Workshop
15.00 Break & networking
15.30 Industry expert presentation
16.00 Visit (branch, innovation lab, digital space...)
16.45 Key takeaways

Collaborative sessions
Industry expert presentations
Out of the box sessions: Fintech; visits, etc.
An informal gathering the evening before the meeting

Members list

To get more information regarding the terms and application conditions to join the Efma Advisory Councils, please contact:

mailys_mertian_2.png (66 KB)   Maïlys Mertian
  Councils Manager
  +33 1 47 42 66 39


How do the participants describe the Operational Excellence  council ?

"Meeting senior peers from other banks to discuss the most interesting topics of the moment."

Lars Linder, Head of Projects and Business Development, Swedish Retail Banking, Swedbank

How do the participants describe the Operational Excellence council ?

"An open space to think and discuss about interesting subjects of the banking system."

Josu Arraiza, Operations and Systems Area Direcor, Laboral Kutxa

How do the participants describe the Operational Excellence council ?

"It is a council by the banks with different kinds of practices in their banks and the important issues/challenges/thoughts and opportunities we shared among the councils members."

Hüsü Mete Günes, Head of Retail Loans and Card Operation Division, Isbank



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