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Latest Efma news

UOB creates new partnership ecosystem to simplify the digital payments and rewards redemption experience EXCLUSIVE

UOB creates new partnership ecosystem to simplify the digital payments and rewards redemption experience

Wednesday 30 September 2020

UOB customers can now add their cards on popular apps using UOB Mighty without the need for physical cards and use their rewards points to offset utility bills on SP Group’s app.

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Can a bank become a tech company?

Can a bank become a tech company?

Wednesday 30 September 2020

Certain banks are growing more ambitious in their future plans. But can they shed their staid reputations to join the ranks of the top tech companies?

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How Yapi Kredi collected 2200 innovative ideas from employees EXCLUSIVE

How Yapi Kredi collected 2200 innovative ideas from employees

Tuesday 29 September 2020
Discover the team behind CaixaBank’s own neobank, imagin

Discover the team behind CaixaBank’s own neobank, imagin

Tuesday 29 September 2020
Forging your own challenger bank: Next Bank (Banco Bradesco) EXCLUSIVE

Forging your own challenger bank: Next Bank (Banco Bradesco)

Monday 28 September 2020
EVO partners with Nuance, world leader in voice biometry and conversational AI EXCLUSIVE

EVO partners with Nuance, world leader in voice biometry and conversational AI

Monday 28 September 2020
Sberbank is now Sber, the brand uniting a universe of services EXCLUSIVE

Sberbank is now Sber, the brand uniting a universe of services

Friday 25 September 2020
One's digital banking service redesigns banking for modern life EXCLUSIVE

One's digital banking service redesigns banking for modern life

Friday 25 September 2020
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Studies & Reports

Bank + Fintech: The secret to a successful collaboration 2020 EXCLUSIVE

Bank + Fintech: The secret to a successful collaboration 2020

To keep up with increasing customer demands for ‘anytime’ banking and innovative new services built around the latest technologies, traditional financial institutions have realized that the role of fintechs is fundamental to their success...

Acceleration of digital in retail insurance acquisition

Acceleration of digital in retail insurance acquisition

For many European countries, the research online, purchase offline (RoPo) trend has kept on growing in retail insurance products distribution for several years. Even for relatively standard products such as motor, home and health insurance for indivi...

World InsurTech Report 2020

World InsurTech Report 2020

The World InsurTech Report 2020 from Capgemini and Efma analyzes the changing business dynamics of the insurance industry – from the global pandemic underscoring the need for business resilience to BigTechs setting new standards for customer ex...

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Media content

SME Banker of the Year: Episode 4, Dayalan Govender (Nedbank)
Podcast

SME Banker of the Year: Episode 4, Dayalan Govender (Nedbank)

Tuesday 22 September 2020
SME at a glance: expert views on the news. Episode 1: Tomasz Górski
Podcast

SME at a glance: expert views on the news. Episode 1: Tomasz Górski

Wednesday 2 September 2020
SME Banker of the Year: Episode 3, Nikoloz Kurdiani (TBC Bank)
Podcast

SME Banker of the Year: Episode 3, Nikoloz Kurdiani (TBC Bank)

Tuesday 18 August 2020
SME Banker of the Year: Episode 2, Debarun Roy Choudhury (UOB)
Podcast

SME Banker of the Year: Episode 2, Debarun Roy Choudhury (UOB)

Tuesday 21 July 2020
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Most read across the community

1

ANZ launches digital lending platform for small business

ANZ launched a new online lending platform to provide small businesses with conditional approval for up to $200,000 in unsecured lending in as little as 20 minutes....

2

Forging your own challenger bank: BuddyBank (UniCredit)

Claudia Vassena, Head of buddybank, details how the bank has worked in close coordination with parent institution UniCredit to capitalize on digital habits of consumers in Italy....

3

Covid-19 has only accelerated the underlying trends transforming financial services

Lana Tahirly Abdullayeva is a Strategic Advisor for Digital FS, working with private and public sectors, driving evolution of digital economy. Scientist by education, strategist by experience, visionary by heart, Lana offers deep industry expertise ...

4

Discover the team behind Sberbank’s Navigator Platform

Sberbank’s Navigator Platform is an omni-channel tool and bank employees and customers can use it on smartphones, tablets, or a desktop. Let's take a look at the team behind this innovation....

5

Forging your own challenger bank: Hello bank! (BNP Paribas)

Sophie Heller, Chief Operating Officer, Retail Banking & Services at BNP Paribas, discusses how the Group is targeting the next generation of customer throughout Europe....

6

Fintech Friday: SpringFour – connecting homeowners with vetted financial resources

Rochelle Gorey, co-founder and CEO of SpringFour, spoke with Efma’s Boris Plantier about her company’s efforts to help prevent delinquencies, protecting homeowners and their creditors alike....

7

COVID-19 accelerates insurance digitalization to meet customer demand

Adopting a new mindset, leveraging intelligent processes and collaborating with ecosystem partners will be crucial to meet rising business and customer needs....

8

Next round of ecouncils right around the corner

Another great opportunity to connect with peers from all over the globe, the third in this year’s series of Efma eCouncils will take place in October....

Latest case studies

imaginPlanet EXCLUSIVE
Banking innovation case study

imaginPlanet

Wednesday 23 September 2020

Imagin is committed to sustainability and caring for our planet. ..

imaginCafé EXCLUSIVE
Banking innovation case study

imaginCafé

Wednesday 23 September 2020

imagin relaunches imaginCafé, the meeting point for young millennials...

Dazzling customers through Proactive Servicing EXCLUSIVE
Insurance innovation case study

Dazzling customers through Proactive Servicing

Wednesday 6 May 2020

Pro-active servicing in the UK..

MYA EXCLUSIVE
Insurance innovation case study

MYA

Monday 4 May 2020

The platform combines all the digital tools built for the network, in all phases of meeting with the customer / prospect, starting from the approach to sales and post-sales...

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