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EXCLUSIVE
The partnership will bring innovation in the financial service industry that will empower more than 100 million users and 13.5 million sellers within Bukalapak ecosystem.
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Maybank Group through Maybank Islamic Berhad launched a new Islamic Corporate Card, the first in the market that channels a percentage of customer spending to charity. The Bank will contribute 0.1% of all customer spending on overseas merchants such as…
EXCLUSIVE
EXCLUSIVE
Partnerships in banking are nothing new. For years, banks have partnered with companies to bring new services and offers to their customers. What has changed is the nature of partnerships and the types of companies banks look for in a partner. As ban...
The insurance industry is undergoing a major period of transition. Insurers understand that business models of the past will not necessarily lead to success in our much-changed future. To that end, insurers across the globe are disrupting themselves,...
Banks often see the SME segment as unattractive and costly to serve. According to this view, the segment generates high levels of risk and operating expenses, and has limited growth potential. As the resulting economic downturn is expected to increas...
Stefano Bison, Group Head of Business Development & Partnerships at Generali, goes in-depth regarding the group’s heritage and track record when it comes to innovation....
Innovation at Zurich Insurance Company Ltd is deeply ingrained in the company’s strategy and culture. Stuart Domingos, CFA, Head of Group Innovation, spoke with us about what innovation means to the company and how it fits with their customer-f...
Nathalie Doré, Chief Digital & Acceleration Officer at BNP Paribas Cardif, outlines how they focus on impactful innovations that can be replicated no matter the geography....
Susan Cheong, Group Head of Talent Acquisition at DBS Bank, outlines the different initiatives and technologies the bank employs to fully optimize their workforce....
The COVID-19 pandemic is an unprecedented health and humanitarian crisis that has disrupted the global economy. In their immediate response to the outbreak, leading insurance carriers focused their energies on helping their customers to navigate the ...
Urszula Wysocka – Efma Country Manager in Poland Efma, Physical Channels Council Director, EBA Content Advisor – writes about the evolving nature of bank branches, especially with the impact of Covid-19....
Ahead of Efma and EY's joint projects for 2021, Nigel Moden - EMEIA Banking & Capital Markets Leader at EY - shares his vision on the challenges that banks have, and will have to face in the near future, to remain competitive in a market targeted...
Sérgio Carvalho, Head of Marketing at Fidelidade, chronicles how experimentation and customer-centricity have been at the heart of serving customers for more than 200 years....
EXCLUSIVE
This innovation implements an empathetic and transparent vision by agnostically and impartially offering the best investment options (from Bradesco and other financial institutions), considering the clients' time of life and journeys...
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No more human reading and replying to sad Lawyer requests on heritage. Let AI & Robots process it...
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Pro-active servicing in the UK..
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The platform combines all the digital tools built for the network, in all phases of meeting with the customer / prospect, starting from the approach to sales and post-sales...
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