Commercial insurance is going through a transformation as insurance providers come to market with more innovative offerings, seek to make more effective use of digital channels for service and distribution, and strive to offer commercial customers a more transparent, seamless…
With diabetes, heart disease, and obesity on the rise, Canada Life introduces a new health coaching program, led by the Health Solutions by Shoppers team, to help Canadians prevent and manage chronic conditions.
Small and medium-sized enterprises (SMEs) have an outsized impact on the global economy. They represent 90% of all businesses, employ roughly 70% of all workers globally and produce up to half of global GDP. Though they have suffered disproportionate...
At Efma, it is our mission to promote knowledge sharing and best practices in the financial services industry. It is easier to do when some of the most innovative players in the industry make up our membership. In this latest installment of our &lsqu...
Financial institutions are employing advanced analytic tools like AI and machine learning across a wide range of functions. These technologies are transforming banking and improving the customer experience. AI is being used for customer personalizati...
2020 was unprecedented by virtually every measure. A once-in-a-century pandemic swept the globe, upending everyone’s lives in its wake. People have been forced, or chosen, to stay home most of the year. Many businesses have been shut down, reop...
Partnerships in banking are nothing new. For years, banks have partnered with companies to bring new services and offers to their customers. What has changed is the nature of partnerships and the types of companies banks look for in a partner. As ban...
The insurance industry is undergoing a major period of transition. Insurers understand that business models of the past will not necessarily lead to success in our much-changed future. To that end, insurers across the globe are disrupting themselves,...
Nuno Horta, Innovation Manager, tells us how his company is breaking new ground through innovation....
Following a year of critical SME banking support, our awards will recognize the top SME Banker and Bank of the Year....
Efma’s new Business Academy & Advisory (EBA) will further help financial institutions manage successful transformations and reskill/upskill people....
Adrian Gore, Global Chief Executive at Discovery, discusses how they don’t leave innovation to chance, making sure it is a mentality that is instilled throughout the company....
Jose Antonio Arias, Chief Innovation Officer at MAPFRE, discusses how the company’s open innovation platform is at the heart of their business....
Opening up the stock market to retail investors is having extraordinary consequences....
Keia Cole, Head of Digital Experience at MassMutual, illustrates how diversity, inclusion, and a digital focus fuel their innovation initiatives....
As the financial services industry bids adieu to the black-swan events of 2020, businesses, individuals, and governments speculate about what’s next. Capgemini Top Trends in Banking 2021 eBook analyzes the drivers, opportunities and risks drivi...
We give credit to talent..
A pioneer solution, which helps children take their first steps in the world of mobile finance. ..
Social media and rising public anger means that now, more than ever, companies face a pressing need for financial protection from reputational crises and also the means to engage with reputational signals intelligence. ..
A digital customer centric Eco-system which is an integrated, agile and flexible platform which is leveraging on innovative technology..
View all