Tie-up brings the largest health and beauty assortment from over 2,200 Watsons stores to customers’ doorsteps via Grab in six Southeast Asian markets
Dr. Carina Popovici, CEO & Co-Founder, shared with Efma’s Boris Plantier her company’s achievements in using AI in the service of objective art verification.
Financial institutions are employing advanced analytic tools like AI and machine learning across a wide range of functions. These technologies are transforming banking and improving the customer experience. AI is being used for customer personalizati...
At Efma, it is our mission to promote knowledge sharing and best practices in the financial services industry. It is easier to do when some of the most innovative players in the industry make up our membership. In this latest installment of our &lsqu...
With PSD2 finally coming into full effect last year, banks are finding incredible opportunities to open up their APIs and put their wealth of data to use. To dive deeper into all the potential ways banks are rethinking their business models, E...
Partnerships in banking are nothing new. For years, banks have partnered with companies to bring new services and offers to their customers. What has changed is the nature of partnerships and the types of companies banks look for in a partner. As ban...
The insurance industry is undergoing a major period of transition. Insurers understand that business models of the past will not necessarily lead to success in our much-changed future. To that end, insurers across the globe are disrupting themselves,...
Banks often see the SME segment as unattractive and costly to serve. According to this view, the segment generates high levels of risk and operating expenses, and has limited growth potential. As the resulting economic downturn is expected to increas...
Following a year of critical SME banking support, our awards will recognize the top SME Banker and Bank of the Year....
Nathalie Doré, Chief Digital & Acceleration Officer at BNP Paribas Cardif, outlines how they focus on impactful innovations that can be replicated no matter the geography....
Susan Cheong, Group Head of Talent Acquisition at DBS Bank, outlines the different initiatives and technologies the bank employs to fully optimize their workforce....
Urszula Wysocka – Efma Country Manager in Poland Efma, Physical Channels Council Director, EBA Content Advisor – writes about the evolving nature of bank branches, especially with the impact of Covid-19....
The COVID-19 pandemic is an unprecedented health and humanitarian crisis that has disrupted the global economy. In their immediate response to the outbreak, leading insurance carriers focused their energies on helping their customers to navigate the ...
Innovation at Zurich Insurance Company Ltd is deeply ingrained in the company’s strategy and culture. Stuart Domingos, CFA, Head of Group Innovation, spoke with us about what innovation means to the company and how it fits with their customer-f...
Stefano Bison, Group Head of Business Development & Partnerships at Generali, goes in-depth regarding the group’s heritage and track record when it comes to innovation....
An impressive, international team is behind Hong Kong's hottest new entrant in the digital banking space....
This innovation implements an empathetic and transparent vision by agnostically and impartially offering the best investment options (from Bradesco and other financial institutions), considering the clients' time of life and journeys...
In September 2020 SBER launched a brand new branch. We reimagined the role of a branch and reinvented a branch concept. We created new reasons to visit Sber. Now Sber is much more than just a bank and its new branch is created according to the principles of a gadget. Find out more here..
Social media and rising public anger means that now, more than ever, companies face a pressing need for financial protection from reputational crises and also the means to engage with reputational signals intelligence. ..
A digital customer centric Eco-system which is an integrated, agile and flexible platform which is leveraging on innovative technology..
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