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Watsons and Grab announce regional online + offline health and beauty partnership EXCLUSIVE

Watsons and Grab announce regional online + offline health and beauty partnership

Friday 22 January 2021

Tie-up brings the largest health and beauty assortment from over 2,200 Watsons stores to customers’ doorsteps via Grab in six Southeast Asian markets

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Fintech friday: Art Recognition – AI for art authentication

Fintech friday: Art Recognition – AI for art authentication

Friday 22 January 2021

Dr. Carina Popovici, CEO & Co-Founder, shared with Efma’s Boris Plantier her company’s achievements in using AI in the service of objective art verification.

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Fintech Cadence acquires Innovate Financial Health EXCLUSIVE

Fintech Cadence acquires Innovate Financial Health

Friday 22 January 2021
Insurance Trend #3: Real-time experiences

Insurance Trend #3: Real-time experiences

Thursday 21 January 2021
HSBC UK's plan to transform its branch network EXCLUSIVE

HSBC UK's plan to transform its branch network

Wednesday 20 January 2021
Discover the team behind Mox Bank, a new virtual bank in Hong Kong

Discover the team behind Mox Bank, a new virtual bank in Hong Kong

Wednesday 20 January 2021
The end of insurance as we know it: Allianz France EXCLUSIVE

The end of insurance as we know it: Allianz France

Tuesday 19 January 2021
Banks and the Swedish Police Authority formalize AML-cooperation EXCLUSIVE

Banks and the Swedish Police Authority formalize AML-cooperation

Tuesday 19 January 2021
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Studies & Reports

Machine learning in financial institutions UPCOMING

Machine learning in financial institutions

Financial institutions are employing advanced analytic tools like AI and machine learning across a wide range of functions. These technologies are transforming banking and improving the customer experience. AI is being used for customer personalizati...

Kasikornbank: Mobile and marketplaces for the next generation UPCOMING EXCLUSIVE

Kasikornbank: Mobile and marketplaces for the next generation

At Efma, it is our mission to promote knowledge sharing and best practices in the financial services industry. It is easier to do when some of the most innovative players in the industry make up our membership. In this latest installment of our &lsqu...

Open Banking: What are the new business models? UPCOMING

Open Banking: What are the new business models?

With PSD2 finally coming into full effect last year, banks are finding incredible opportunities to open up their APIs and put their wealth of data to use.  To dive deeper into all the potential ways banks are rethinking their business models, E...

Bank + Fintech: Partnerships powering digital banking

Bank + Fintech: Partnerships powering digital banking

Partnerships in banking are nothing new. For years, banks have partnered with companies to bring new services and offers to their customers. What has changed is the nature of partnerships and the types of companies banks look for in a partner. As ban...

Innovation in insurance: The end of insurance as we know it

Innovation in insurance: The end of insurance as we know it

The insurance industry is undergoing a major period of transition. Insurers understand that business models of the past will not necessarily lead to success in our much-changed future. To that end, insurers across the globe are disrupting themselves,...

Cracking the code of SME banking

Cracking the code of SME banking

Banks often see the SME segment as unattractive and costly to serve. According to this view, the segment generates high levels of risk and operating expenses, and has limited growth potential. As the resulting economic downturn is expected to increas...

Media content

SME at a glance: expert views on the news. Episode 4: Esra Kivrak
Podcast

SME at a glance: expert views on the news. Episode 4: Esra Kivrak

Tuesday 1 December 2020
SME Banker of the Year: Episode 6,  Rajeev Chalisgaonkar (Standard Chartered)
Podcast

SME Banker of the Year: Episode 6, Rajeev Chalisgaonkar (Standard Chartered)

Tuesday 17 November 2020
SME at a glance: expert views on the news. Episode 3: Helene Panzarino
Podcast

SME at a glance: expert views on the news. Episode 3: Helene Panzarino

Tuesday 3 November 2020
SME Banker of the Year: Episode 5, Lori Darlington (RBC Bank)
Podcast

SME Banker of the Year: Episode 5, Lori Darlington (RBC Bank)

Tuesday 20 October 2020
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Most read across the community

1

First annual SME Banking Awards presented by Efma and Mastercard

Following a year of critical SME banking support, our awards will recognize the top SME Banker and Bank of the Year....

2

The end of insurance as we know it: BNP Paribas Cardif

Nathalie Doré, Chief Digital & Acceleration Officer at BNP Paribas Cardif, outlines how they focus on impactful innovations that can be replicated no matter the geography....

3

DBS: A digitally-driven approach to talent acquisition

Susan Cheong, Group Head of Talent Acquisition at DBS Bank, outlines the different initiatives and technologies the bank employs to fully optimize their workforce....

4

The end of insurance as we know it: Generali

Stefano Bison, Group Head of Business Development & Partnerships at Generali, goes in-depth regarding the group’s heritage and track record when it comes to innovation....

5

The future of bank branches

Urszula Wysocka – Efma Country Manager in Poland Efma, Physical Channels Council Director, EBA Content Advisor – writes about the evolving nature of bank branches, especially with the impact of Covid-19....

6

Insurance Trend #2: COVID-19 crisis response

The COVID-19 pandemic is an unprecedented health and humanitarian crisis that has disrupted the global economy. In their immediate response to the outbreak, leading insurance carriers focused their energies on helping their customers to navigate the ...

7

The end of insurance as we know it: Zurich Insurance Group

Innovation at Zurich Insurance Company Ltd is deeply ingrained in the company’s strategy and culture. Stuart Domingos, CFA, Head of Group Innovation, spoke with us about what innovation means to the company and how it fits with their customer-f...

8

Discover the team behind Mox Bank, a new virtual bank in Hong Kong

An impressive, international team is behind Hong Kong's hottest new entrant in the digital banking space....

Latest case studies

Mais Retorno (More Return): Investment Funds Comparison Tool for the Branch Network EXCLUSIVE
Banking innovation case study

Mais Retorno (More Return): Investment Funds Comparison Tool for the Branch Network

Tuesday 12 January 2021

This innovation implements an empathetic and transparent vision by agnostically and impartially offering the best investment options (from Bradesco and other financial institutions), considering the clients' time of life and journeys...

New SBER ecosystem branch: «Branch as a gadget» EXCLUSIVE
Banking innovation case study

New SBER ecosystem branch: «Branch as a gadget»

Tuesday 29 December 2020

In September 2020 SBER launched a brand new branch. We reimagined the role of a branch and reinvented a branch concept. We created new reasons to visit Sber. Now Sber is much more than just a bank and its new branch is created according to the principles of a gadget. Find out more here..

Reputational Risk Insurance EXCLUSIVE
Insurance innovation case study

Reputational Risk Insurance

Tuesday 12 January 2021

Social media and rising public anger means that now, more than ever, companies face a pressing need for financial protection from reputational crises and also the means to engage with reputational signals intelligence. ..

Core Insurance Transformation EXCLUSIVE
Insurance innovation case study

Core Insurance Transformation

Tuesday 12 January 2021

A digital customer centric Eco-system which is an integrated, agile and flexible platform which is leveraging on innovative technology..

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