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Latest Efma news

NewTech Friday: boost.ai – a no-code conversational banking solution
NewTech Friday: boost.ai – a no-code conversational banking solution 07 May 2021
Henry Vaage Iversen, CCO & co-founder, boost.ai, spoke with Efma’s Boris Plantier about what sets his company’s conversational AI tool apart from its competitors.
NTUC Income: A snack-sized innovation
NTUC Income: A snack-sized innovation 06 May 2021
Max Tiong, Vice President, Digital Transformation at NTUC Income, told Efma’s about how their SNACK innovation is designed to meet changing customer expectations in Singapore.
BlockBank brings AI advisory to crypto industry Exclusive
BlockBank brings AI advisory to crypto industry 06 May 2021
 BlockBank leverages Artificial Intelligence, adding it to the traditional banking and DeFi system making the entire ecosystem more secure, private, and decentralized. The platform will be AI-powered, which means it...
HSBC USA introduces Green Deposits for Commercial Clients Exclusive
HSBC USA introduces Green Deposits for Commercial Clients 06 May 2021
HSBC announced the introduction of Green Deposits in the United States, giving businesses an option to put cash reserves to work to support decarbonisation and a more sustainable, resilient and...
European fintechs Qonto and October join forces on small business lending Exclusive
European fintechs Qonto and October join forces on small business lending 06 May 2021
Qonto, the European finance management solution that simplifies everyday banking, accounting and expense management for more than 150,000 businesses, and October, the SMEs lending platform leader in continental Europe, have...
Serving SMEs in Turkey: Türkiye Finans
Serving SMEs in Turkey: Türkiye Finans 04 May 2021
Mehmet Necati Özdeniz, Retail Banking Executive Vice President, discusses how his bank is delivering first-class services to its SME customers.
Forging your own challenger bank: Pibank by Banco Pichincha
Forging your own challenger bank: Pibank by Banco Pichincha 03 May 2021
Begoña Martinez, Head of Pibank, discusses how her challenger bank is “digital in service and personal on advisory.”
Branching out retail banking: More than 11,000 bank branches expected to be closed in Southeast Asia over the next decade
Branching out retail banking: More than 11,000 bank branches expected to be closed in Southeast Asia over the next decade 03 May 2021
Historically, bank branches have been synonymous with banking. For years, branches filled with tellers, security guards and long queues were the only way for customers to access banking services. Over...
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Studies & Reports

Workforce: The hybrid model is here to stay Exclusive
Workforce: The hybrid model is here to stay 22 April 2021
Following a year of remote working, companies and employees are now turning to what comes next. There may have been an initial working shock when Covid first struck, but the...
Kasikornbank: Mobile and marketplaces for the next generation
Kasikornbank: Mobile and marketplaces for the next generation 30 March 2021
At Efma, it is our mission to promote knowledge sharing and best practices in the financial services industry. It is easier to do when some of the most innovative players...
World Retail Banking Report 2021 Exclusive
World Retail Banking Report 2021 25 March 2021
Retail banking industry is facing a VUCA (Volatile, Uncertain, Complex, and Ambiguous) environment and the pandemic has intensified the issues, resulting in higher costs and lower incomes. Dwindling profitability and...
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