Financial Services Consumer Panel
Sue works as a non-executive director and independent policy consultant. She is a Consumer Advocate Member of the Chartered Insurance Institute’s (CII) Professional Standards Board, ensuring the consumer interest is represented in advice to the main CII Board. Sue is also a Trustee of the Personal Finance Education Group (pfeg) and of StepChange debt advice charity. As a consultant, Sue advises clients on consumers and financial services, and works with the Organisation for Economic Cooperation and Development (OECD) as an expert on financial education. Sue is also a Partner of Child & Youth Finance International (CYFI), an NGO working to increase young people’s financial inclusion and access to financial and enterprise education worldwide.
A career civil servant, Sue held a variety of senior policy roles in the Civil Service across a range of departments including HM Treasury, the Department for Education and the Cabinet Office. Most recently, Sue was Head of Savings and Investments at the Treasury, with responsibility for advising Ministers across a broad range of retail financial services issues. Sue also led the team supporting Don Cruickshank in his independent review of competition in UK banking markets, which reported in 2000.