Head of retail innovation accelerator department in Intesa Sanpaolo bank, Gianni has over 10 years of experience in banking. Within the Innovation Center he is responsible of technology transfer, analysis and delivery of new digital solutions. He supports the Business Units in overall coordination and acceleration of the innovation initiatives raised by the Group. He drives the Service Design Lab in services co-creation and customer centered design activities. Previous experiences within the Bank: organization, strategic initiatives project management, Delivery Unit, Information Technology. Previous experiences: IBM, Fiat, AT&T.