Contact information

Urszula Wysocka
Country Manager Poland, Physical Channels Council Director


Consultant, Entrepreneur and Writer: Physical Channels, Customer Experience.

Banking expert, a manager with 20-years of experience in the financial sector, where she managed or took part in the projects of the strategy of development, creating value for the customers and risk management. They all led to the business increase.

She worked for the biggest banks in Poland and the world: Bank Pekao SA, Santander Bank Poland. Also for PZU, the Polish Bank Association and Polish Financial Supervision Authority, Harvard Business Review Poland (ICAN Institute).

Ph.D. in Economics (Banking) and Executive MBA, a lecturer at WSB University in Warsaw and Gdansk, trainer, and author of many articles.