Contact information

Lukas Dzuroska
Country Manager Baltics, Nordics, Poland, Turkey, Georgia
Efma

Bio:

As Country Manager at Efma, Lukas is responsible for managing relations with all member and non-member financial institutions in Poland, Turkey and the Nordic region. 

In addition, as the Program Director of the SME Summit and SME Banking Council at Efma, Lukas has demonstrated his expertise on various topics connected to innovation and transformation in retail and SME banking.

Moreover, for the past five years, he has co-hosted the Efma Accenture Innovation Awards in Banking with Jim Marous and has spoken at numerous international conferences across Europe and USA (among many, the Fintech Digital Congress in Warsaw, Chris Skinner´s Banking Club in London, Banking as a Service Summit in Istanbul, TEDx in Slovakia and the Insurance Awards NA chapter in Boston and Chicago).

Starting in January 2020, Lukas will take on an additional role in leading a global community and overall expertise for SME Banking at Efma.

You can contact Lukas at lukas@efma.com.

Contribution to Efma:

Conference


World SME Banking 2020
Milan

Opening keynotes of World SME Banking 2020
08:30 4 June 2020
Point of view on SME Banking: Are SMEs stars or cash cows?
08:30 5 June 2020

Webinar


SME Banking Coffee: Online session series on Partnerships #3
Online

Introduction
14:00 26 May 2020
Q & A
14:35 26 May 2020
Closing remarks
14:45 26 May 2020

Webinar


SME Banking Coffee: Online session series on Partnerships #2
Online

Introduction
14:00 28 April 2020
Q&A session
14:25 28 April 2020
Closing remarks
14:40 28 April 2020

Webinar


SME Banking Coffee: Online session series on Partnerships #1 & the impact of Covid-19 on SME Banking
Online

Introduction
14:00 31 March 2020
Conclusion
14:40 31 March 2020
Supporting SMEs in a time of crisis
14:45 31 March 2020
Best practices on how banks all over the world are supporting their SMEs
15:05 31 March 2020
End of webinar
15:25 31 March 2020

Webinar


Efma/ Mastercard SME Banking Coffee series
Online

Welcome notes
14:00 18 February 2020
Q & A
14:15 18 February 2020
Discussion and Best practices sharing
14:20 18 February 2020
End of webinar
14:40 18 February 2020

eCouncil


SME Banking eCouncils 2020
- None

Introduction
14:00 16 June 2020
Conclusion
15:20 16 June 2020

Webinar


SME banking webinar series: New ways of digital lending and credit scoring assessment
Online

Presentation from Efma's senior advisor
17:35 19 November 2019
Welcome notes
14:00 3 December 2019
Launch of the Global Executive SME Banking Program
14:05 3 December 2019
Discussion
14:30 3 December 2019
Closing remarks
14:40 3 December 2019

In-house briefing


In-house briefing: YapiKredi

In-house briefing


In-house briefing: Akbank

In-house briefing


In-house briefing Isbank

Webinar


SME banking webinar series: How banks are building ecosystems for their SME customers (evening session)
Online

Efma SME Digest on banking ecosystems key highlights
17:35 30 April 2019

Webinar


SME banking webinar series: How banks are building ecosystems for their SME customers (morning session)
Online

Welcome notes, speakers’ introduction, webinar programme overview
09:00 30 April 2019
Efma SME Digest on banking ecosystems key highlights
09:05 30 April 2019
Conclusions and key take-aways
09:30 30 April 2019

Council


Insurance Council meetings 2019
- None

Council


Physical Channels Council meetings 2019
- None

Welcome speech
08:45 11 June 2019
Introduction & round table greetings
09:00 11 June 2019
Introduction & round table greetings
09:10 14 November 2019

Council


SME Banking Council meetings 2019
- None

Introduction & round table greetings
09:00 13 March 2019
Welcome speech
08:45 12 June 2019
Introduction & round table greetings
09:00 12 June 2019
Introduction & round table greetings
09:10 13 November 2019
Building an SME Community at Efma
14:00 13 November 2019

Council


SME Banking Council meetings 2019
- None

Introduction & round table greetings
09:00 13 March 2019
Welcome speech
08:45 12 June 2019
Introduction & round table greetings
09:00 12 June 2019
Introduction & round table greetings
09:10 13 November 2019
Building an SME Community at Efma
14:00 13 November 2019

Council


Physical Channels Council meetings 2019
- None

Welcome speech
08:45 11 June 2019
Introduction & round table greetings
09:00 11 June 2019
Introduction & round table greetings
09:10 14 November 2019

Council


Physical Channels Council meetings 2019
- None

Welcome speech
08:45 11 June 2019
Introduction & round table greetings
09:00 11 June 2019
Introduction & round table greetings
09:10 14 November 2019

Council


SME Banking Council meetings 2019
- None

Introduction & round table greetings
09:00 13 March 2019
Welcome speech
08:45 12 June 2019
Introduction & round table greetings
09:00 12 June 2019
Introduction & round table greetings
09:10 13 November 2019
Building an SME Community at Efma
14:00 13 November 2019

Council


SME Banking Council meetings 2018
- None

Council


Physical Channels Council meetings 2018
- None

Opening speech and introductory notes
08:30 23 March 2018

Council


SME Banking Council meetings 2018
- None

Council


Physical Channels Council meetings 2018
- None

Opening speech and introductory notes
08:30 23 March 2018

Council


Physical Channels Council meetings 2018
- None

Opening speech and introductory notes
08:30 23 March 2018

Council


SME Banking Council meetings 2018
- None

Webinar


How Video Banking is Transforming Customer Engagement in the Digital Era (US)
Online

Webinar


How Video Banking is Transforming Customer Engagement in the Digital Era (Europe)
Online

Roadshow


Reinventing Retail Banking: Breakfast briefing in Frankfurt
Frankfurt

Presentation of the digital study “Reinventing Retail Banking”
08:40 22 June 2017

Council


SME Council 2017
- None

Council


Physical Channels Council 2017
- None

Webinar


How to get big in SME business banking
Online

Welcome words and introduction by Efma
15:00 24 November 2016