Contact information

Fahim uz Zaman
General Manager, Middle East
Efma

Bio:

Fahim uz Zaman has been working in financial services industry for the last 14 years, providing intelligence, knowledge and thought leadership on key issues related to industry. With his deep rooted contacts in the Middle East region, keen understanding of the culture and thorough knowledge of the industry, Fahim has helped companies in retail financial services industry succeed in their go-to-market planning, transformation, product development and branding and benchmarking initiatives. Fahim has also authored several landmark reports on consumer banking, wealth management and Islamic banking. Fahim is a frequent speaker at international conferences in Asia Pacific and Middle East region and an invited analyst on business TV programmes. Before getting relocated to Middle East, Fahim spent five years in Singapore, working in financial services industry. Previously, Fahim has worked for The Asian Banker as a senior research analyst. Fahim holds postgraduate degree in economics from National University of Singapore. Fahim is a Singapore citizen and is blessed with two playful boys and a loving wife. Golf and nature photography are Fahim's two favourite pastimes.

Contribution to Efma:

Webinar


Covid-19 Global Pandemic 2020 : Possible scenarios and their impact on retail banks
Online

Presentation and Discussion
13:30 21 April 2020

Learning expedition


Learning Expedition in Dubai & Abu Dhabi
Dubai

Market introduction & lunch
12:00 7 April 2020

Conference


World Retail Banking Summit
Dubai

Opening Session
09:15 10 February 2020

Conference


Retail Banking Summit in Asia
Singapore

Opening session
08:45 6 November 2019
Dialogue session: Scaling the payments landscape: how to add value and stand out among your peers?
12:20 6 November 2019

Conference


Retail Banking Summit in Lebanon
Beirut

Welcome address
08:50 3 July 2019
Dialogue session: Customer acquisition in digital ecosystem
10:25 3 July 2019
Dialogue session: Scaling the payments landscape: how to add value and stand out among your peers?
12:35 3 July 2019
Dialogue session: How to adopt disruptive business models using data and AI and leverage innovation via agility, collaboration and partnership to change the game
15:35 3 July 2019

Conference


World Retail Banking Summit
Dubai

Opening session
09:15 12 February 2019

Conference


Retail Banking Summit in Asia 2018
Singapore

Dialogue session: Mobile, wallets and online payments: do the banks have win-back strategy?
15:45 30 October 2018

Conference


Retail Banking Summit in Lebanon
Beirut

Welcome address
09:00 4 July 2018
Dialogue session: Data: the holy grail
10:35 4 July 2018
Dialogue session: Transform to improve customer experience in digital age
12:45 4 July 2018
Dialogue session: From affluent, SMEs to Millennial: how to deepen the relationship with the existing ones and breaking into the new ones?
14:30 4 July 2018

Conference


Retail Banking Summit in Middle East
Dubai

PANEL DISCUSSION: Customer experience in the digital world: How to recreate user experience in the digital world for improving and enhancing customer loyalty and share of world?
10:25 13 February 2018
PANEL DISCUSSION: Re-imagining sales, customer loyalty in digital world: Can you still teach new tricks to old dog?
14:50 13 February 2018

Conference


Retail Banking Summit in Asia 2017
Singapore

Dialogue Session: Discovering and targeting new customer segments
15:15 9 November 2017
Dialogue Session: Artificial intelligence, robotics and machine learning: what is in for banks in Asia?
16:50 9 November 2017

Conference


Retail Banking Summit in Lebanon 2017
Beirut

Session 1: Opening the world of new-age banking
09:00 6 July 2017

Conference


Retail Banking Summit in the Middle East
Dubai

Roadshow


Evolution of private banking and wealth management resulting from digitization: Breakfast briefing in Dubai
Dubai

Efma presentation by Fahim uz Zaman
09:15 10 August 2016

Conference


Retail Banking Summit in Lebanon 2016
Beirut

Conference Introduction
09:30 26 July 2016