Des Crowley was appointed Chief Executive Retail Banking & Distribution in 1999. Joined the Group 1988 from Arthur Andersen & Co. Appointed Chief Executive, Retail Banking and Distribution in March 2000, Chief Executive, Retail Financial Services in April 2004 and Chief Executive, UK Financial Services in November 2005. He had earlier held a number of senior management positions in Bank of Ireland as Head of Systems Development, Head of Credit Card Services, Managing Director of Bank of Ireland Finance and General Manager, Retail Finance and Strategy. Appointed to the Court in October 2006. Chairman of the board of the UK Post Office joint venture and a Director of Bristol & West plc.