Michael Smith

Associate Partner Ernst & Young Canada
Mike is an Associate Partner within EY’s Business Design team, and has over 15 years experience, both in consulting and at an international Top-20 bank. Mike specializes in leading large banking transformation programs, where he has applied digitization, automation and lean methods to drive results in middle and back office operations. 

Prior to EY, Mike worked at a Top-20 bank as Head of Digital and Channels Change (for Retail and Commercial clients) and understands the discipline required to structure, design, justify and deliver a future state design based on rigorous analysis of current state aligned with global best practices.