Andrea UrgoloHead of Digital Transformation Pravex-Bank Ukraine
Proactive change strategist and implementation leader, quickly adapting to new and challenging environments to deliver pivotal results with accuracy, energy and pace. Consistently chosen to manage hands-on crisis situations, achieving success despite limited resources and a strict sense of urgency. Extensive international exposure developed exceptional interpersonal and communication skills and flexibility as well as the gravitas and credibility to influence key stakeholders. Able to empathise, engage and inspire others at all levels, even in multiculturally diverse and ambiguous settings. Has a global mindset, embodying cultural sensitivity and embracing diversity as a top value.
My specialisations include:
✲ Digital Strategy
✲ Digital Banking \ Digital Channels
✲ Corporate & Retail Strategy
✲ Customer Experience
✲ Business Turnaround
✲ Resources & Performance Optimisation
✲ Risk Assessment
✲ Marketing \ Advertising
✲ Market Research
✲ Due Diligence
✲ Corporate Structured Finance
✲ Budget \ Cost & Portfolio Management
✲ Data Analysis
✔ Implemented the Group’s First-Digital strategy. Performed detailed analysis of key business processes to develop digital transformation plan.
✔Launched an online account opening process and automated customer information file creation via RPA.
✔ Recognised for achieving results in a volatile economy where more than 50 banking establishments have collapsed in Ukraine within the last three years.
I credit my career with Intesa Sanpaolo on my ability to identify areas for immediate improvement and designing the best method to obtain success.