Sérgio Magalhães

Director Digital Transformation Millennium BCP (Portugal) Portugal

Sergio Magalhães has more than 20 years of experience leading development teams and IT Departments in MillenniumBCP, a multinational bank, based in Portugal which is leader in innovation and customer experience.
Since 2015 he was the Head of the Branch of The Future Department that is responsible for Branch Transformation projects, connecting the physical and the digital worlds, delivering the best customer experience. He oversaw the development of a new customer-oriented branch concept, now present in more than 40 locations in Portugal and with innovation features available in all 600+ branches of Millennium bcp in Portugal.
The Millennium Teller Machine (the Assisted Self-Service project in MillenniumBCP) was one of the most challenge projects.