Murielle Gérard

Mission Leader, Retail Banking Operations BNP Paribas France
Murielle Gérard is Head of "Prospective Industrielle Process" since 2012, within Retail Banking Operations division of BNP Paribas. Murielle defines the vision and sets ambition for innovation in Operations. Previously, since 2009 within BNP Paribas Personal Finance, Murielle was Mortgage CMO for international Buyers after spending 3 years as Head of Operations for Car Lending Markets. Prior to this, Murielle worked in BNP Paribas Private Banking in both Spain and Japan during 4 years, in charge of Customer Relationship & Operational Excellence. Murielle holds a degree from finance of Paris Dauphine IX and is graduated as an Engineer EFREI.