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Eylem Ozen Basturk

Senior Account Manager for Turkey Efma Turkey

Eylem has started her career in Consumer Banking, at Akbank and had 15 years of professional experience in banking. She has designed and executed various projects focusing on youth banking, affluent banking, segment management, payment systems, sales coaching models and marcom. For the last four years, she had a focus on the transformation of the banking industry, fintechs, innovation and collaborations. More recently, she has engaged in a fintech, developing conversational AI solutions for financial institutions. She is responsible for strategy development. She is passionate about (un)learning about how new technologies transform businesses, economies and societies.

She has joined Efma in 2018 as Senior Account Manager and she manages the relations with financial institutions in Turkey market.