Insurance Summit

13 to 14 June 2019

Event guide

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Thursday 13 June 2019 - Insurance Revolution: Optimize, Transform, Engage

Welcome coffee & registration
Perspective on digital behaviour in coming decades
Story telling by surprise mystery guest
09:00 - 09:15

Travelling in the time machine; The insurance industry in 2050
- Description of society
- Existing position of insurance industry
- Future outlook up to 2050 and beyond

09:15 - 09:20
René van der Poel
Senior Advisor
Understanding the Digital Natives – how early conditioning through technology changes us as humans
09:20 - 09:45
Folker Michaelsen
Allianz SE
Senior Manager Customer Insight and Strategy

- Generational shifts: attitudes of GenZ compered to GenY and GenX
- Sub-conscious drivers of behavior
- Global similarities and differences

Study presentation: Artificial Intelligence: Opportunities and challenges for insurers
09:45 - 10:00
Axel Bohlke
Roland Berger

- AI in Home, Health and Motor Insurance
- Return on Investment and maturity level on main use cases
- Main developments in the next 3-5 years
- How should insurers benefit from AI?
- Which ecosystem partners could insurers rely on to maximize impact of AI?

Engage : Electric mobility ecosystem and new partnerships
Ecosystem electric mobility
10:00 - 10:25
Jean-Marc Pailhol
Allianz SE
Head of Group Market Management & Distribution

- The emobility value chain
- Best case examples of entering the value chain by various partners
- Integration of emobility with Insurance and Banking solutions

Partner 1 on Electric Mobility
10:25 - 10:45
Hamza El Baroudi
Board member of Imperium Holding-Marrakech/Morocco; President of Emerging Business Foundation and Deputy General Manager
Panel discussion on electric mobility
10:45 - 11:00
Coffee break & networking
Engagement of incumbents
Building a digital partnership business
11:30 - 12:00
Andrew Rear
Munich Re Digital Partners
Chief Executive
United Kingdom

- Partnering is building
- Cultural and organizational challenges
- An insight into some of the Digital Partners partnerships

The transformation of an incumbent insurer
12:00 - 12:30
Antonio Cano
COO, Member Board of Directors

- Leveraging technology for strategic impact of an incumbent
- Creating better customer experience and/or offering lower prices
- Insurers should focus on value creation for the customer, instead of selling novelties
- There are limits to business model transformation for incumbents
- Speed and scope of transformation differs strongly by geography.

Case study: Mobile-first strategy
12:30 - 13:00
Tetiwe Jawuna
Standard Bank
Head Wealth Gauteng Region
South Africa

- Mobile first strategy within a South African Bank
- Landscape in Financial Services South Africa
- Biometrics Technology and Facial recognition

Lunch & networking
Panel discussion moderated by René van der Poel
Insurance revolution
14:20 - 14:40
Jean-Marc Pailhol
Allianz SE
Head of Group Market Management & Distribution
Andrew Rear
Munich Re Digital Partners
Chief Executive
United Kingdom
Antonio Cano
COO, Member Board of Directors
Tetiwe Jawuna
Standard Bank
Head Wealth Gauteng Region
South Africa

- What does it mean for insurers?
- How do partnerships in the ecosystem work?
- Acquisition or partnership models?
- How will customer behaviour evolve up to 2040?
- How will the insurance world be organized in 2050?

Bancassurance and Research
Study presentation Efma - Capgemini : Key learnings from the World Insurance Report 2019
14:40 - 15:10
Silvia Milian
Capgemini Financial Services (France)
Vice President

- Impact of macro trends
- Technology is key to pro-active management of insurers
- New high impact risks and shifting customer expectations
- Holistic approach to customer risk management

Alfa digital insurance; best practices bancassurance in Russia
15:10 - 15:35
Yalchin Khalilov
Alfa Bank
Digital Product Owner
Russian Federation

- Payment protection insurance ecosystem in mobile banking
- All cards protection insurance
- Online travel insurance
- Digital real estate insurance

Swedbank bancassurance model in the Baltics
15:35 - 16:00
Massimo Palmas
Swedbank Life
Head Product Portfolio Management
Kadri Rumm
Swedbank Estonia
Family Insurance Area Manager

- Product offering and digital transformation
- Swedbank: life in a changing environment
- PSD2: threats and opportunities for insurers

Coffee break & networking
Innovation and Insurtech
The Innovation Hub as accelerator
16:30 - 17:00
Roman Pałac
PZU Życie SA
CEO - Chairman of the PZU Innovation Committee

- How to accelerate insurance?
- Partnerships and concrete case studies
- Bundled approach of knowledge and innovation

How would you transform the world's number 1 insurance brand around its millions of customers?
17:00 - 17:25
Ender Ertugral
AXA Sigorta
Customer Experience & Customer 4.0 Director and Customer Segmentation & Value Proposition at AXA INM Regional Office
Mustafa Kemal Akillioglu
Co-founder and General Manager of Pisano Central Europe

- What does Customer 4.0 stand for at AXA?
- What were the main success metrics and how did AXA setup a continuous measurement system?
- What are the key learnings of AXA in its transformation journey?

Taking e-signatures seriously: Accelerate digital adoption while meeting global requirements
17:25 - 17:50
Hermann Alexander Lammer
Allianz SE
Principal Business Architect
Klaus Fellner
VP Sales and Alliances

- Redesigning Allianz approach to e-signatures-Good bye silo solutions..!
- Adressing privacy and security requirements
- Solving integration challenges and achieving user acceptance

Wrap-up and further conclusions by René van der Poel
Summary of the day
17:50 - 18:30
René van der Poel
Senior Advisor
Cocktail and networking

Friday 14 June 2019

Welcome coffee & registration
Story telling by surprise mystery guest
Engage and partnerships
08:45 - 09:00

- Nothing can be done without partnerships
- All players in the ecosystem need to work together

Opening by Rene van der Poel
Conclusions of the previous day and brief overview of today
09:00 - 09:10
René van der Poel
Senior Advisor
Engage: Car sharing ecosystem and new partnerships
Car sharing mobility in Generali-DriveNow partnership
09:10 - 09:35
Alberto Busetto
Generali Jeniot
Head of Business Development Generali Italia Head of Connected Insurance Generali Jeniot

- Complete profiling of the individual customer
- Car sharing fleet management
- Single customer view and deep understanding of customer behaviours
- Ethical and safe driving behaviour

09:35 - 09:55
Andrea Leverano
Managing Director DriveNow
Panel discussion on car sharing ecosystem
09:55 - 10:10
Engage : Health ecosystem and partnerships
Case Study: AXA and its global health approach
10:10 - 10:35
Parul Green
Axa Lab
Head of AXA Lab Europe
United Kingdom

- Strategic approach in Health ecosystem
- Leveraging technology to facilitate customers
- How to incorporate insurtechs in the ecosystem
- Global landscape of cooperations
- Partnerships and acquisitions

10:35 - 10:55
Lucy Pinder
Synergix Health
Project Manager
United Kingdom
Panel discussion on health ecosystem
10:55 - 11:10
Coffee break & networking
Optimize and transform the insurance industry
The reinsurance ecosystem: disruption from within
11:40 - 12:05
Gabriele Hollmann
Scor SE
Head of Israel & Subregion

- Stay relevant in the new ecosystem
- Close the engagement gap
- Pay as you live

It’s all about the Who
12:05 - 12:30
Annemieke Visser-Brons
Director of Pension Services at Nationale-Nederlanden

- Leading radical transformation in a quickly changing environment
- Organizational culture sets Leadership agenda
- Strategic Leadership agenda as a catalysor for change
- Culture of the organization is key to success for transformation

Perpetual reinvention in the age of disruption
12:30 - 13:00
Marco Huwiler
Financial Services Lead

- The state of the insurance industry
- An introduction to the Wise Pivot strategy
- Investing for change
- The importance of concentrated innovation strategies
- Blending the core and the new through capabilities, skills and partnerships

Lunch & networking
Optimize and transform : regulation and technology
Innovation in insurance from a regulatory perspective
14:15 - 14:40
Julian Arevalo
EIOPA - European Insurance and Occupational Pensions Authority
Senior Expert on Financial Innovation

- Big Data Analytics and AI
- Cloud computing
- Innovation facilitators
- Cyber and IT risks

Technology as a central strategy for a full stack insurer
14:40 - 15:05
Benoit Merel
La Parisienne Assurances

- Technology as driver for reduction of transaction costs and new market opportunities
- Blockchain technology & parametric products
- Usage based Insurance & Micro-insurance

Optimize: Blockchain appraiser 24/7
15:05 - 15:30
Emmanuel Moyrand
President and Co-founder

- A Blockchain appraiser 24/7; the pyramid of trust and contribution to the insurance world
- Blockchain usage case for underwriting and claims
- Blockchain as a tool for smart contracts

Building a value proposition and platform ecosystem to help people in their health and well-being
15:30 - 15:50
Manuel Heuer
Chief Operating Officer at dacadoo

- Market dynamics and drivers behind the increase of demand for health platform services
- How do health platform services/ecosystems really work?
- Real life examples

The paradigm shift towards 2030- Life/healthcare business and SDGs
15:50 - 16:40
Makoto Okubo
Nippon Life Insurance Company (NISSAY)
General Manager, International Affairs
Shiori Abe
Women Orchestra
Violinist and the founder
Seika Itoh
Music for SDGs Project
Musical actress and singer
Mika Watanabe
Women Orchestra

- Life/healthcare business shift
- Support and incorporation SDGs
- Holistic approach to technology and innovation
- Update G20, APEC initiatives

- Music for SDG project


Closing remarks
Coffee break & networking
End of the conference

For more details, contact:

Jezabel.jpg (9 KB) Jezabel Chave
Event Manager
+33 1 47 42 52 72

Do you plan to attend with your team?  Good news, discounts apply for group registrations! 
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What delegates said at #EfmaIns17

"Interesting to keep track of innovation trends in the insurance industry."

Enkeleida Bitri, Head of Benchmarking and Analytics (Insurance Division), Intesa Sanpaolo, Italy

What delegates said at #EfmaIns17

“Great event, topics on point”

Shalendrie Natasha Pershad, Head: HOC - Standard Insurance Limited, Standard Bank, South Africa

What delegates said at #EfmaIns17

“Well organised and good selection of presentations.”

Ken Marke, Head of Strategic Futures/Development, Ageas, United Kingdom

What delegates said at #EfmaIns17

"It was very well organised event meeting some relevant needs of Insurance companies regarding the above selection."

 Teresa Bartolomeu, Head of Health Marketing, Ocidental Seguros , Portugal

 What delegates said at #EfmaIns17

“Some useful insights on a variety of topics.”

 Felicity Hudson, Head of Reputation management, Discovery, South Africa

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