Insurance Summit

Conference
Vienna
13 to 14 June 2019

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Thursday 13 June 2019 - Insurance Revolution: Optimize, Transform, Engage

08.15
Welcome coffee & registration
09.00
Perspective on digital behaviour in coming decades
Story telling by surprise mystery guest
09:00 - 09:15

Travelling in the time machine; The insurance industry in 2050
- Description of society
- Existing position of insurance industry
- Future outlook up to 2050 and beyond

Introduction
09:15 - 09:20
René van der Poel
Efma
Senior Advisor
Austria
Understanding the Digital Natives – how early conditioning through technology changes us as humans
09:20 - 09:45
Folker Michaelsen
Allianz SE
Senior Manager Customer Insight and Strategy
Germany

- Generational shifts: attitudes of GenZ compered to GenY and GenX
- Sub-conscious drivers of behavior
- Global similarities and differences

Study presentation: Artificial Intelligence: Opportunities and challenges for insurers
09:45 - 10:00
Axel Bohlke
Roland Berger
Partner
Belgium

- AI in Home, Health and Motor Insurance
- Return on Investment and maturity level on main use cases
- Main developments in the next 3-5 years
- How should insurers benefit from AI?
- Which ecosystem partners could insurers rely on to maximize impact of AI?

10.00
Engage : Electric mobility ecosystem and new partnerships
Ecosystem electric mobility
10:00 - 10:25
Jean-Marc Pailhol
Allianz SE
Head of Group Market Management & Distribution
Germany

- The emobility value chain
- Best case examples of entering the value chain by various partners
- Integration of emobility with Insurance and Banking solutions

Partner 1 on Electric Mobility
10:25 - 10:45
Panel discussion on electric mobility
10:45 - 11:00
11.00
Coffee break & networking
11.30
Engagement of incumbents
Building a digital partnership business
11:30 - 12:00
Andrew Rear
Munich Re Digital Partners
Chief Executive
United Kingdom

- Partnering is building
- Cultural and organizational challenges
- An insight into some of the Digital Partners partnerships

The transformation of an incumbent insurer
12:00 - 12:30
Antonio Cano
Ageas
COO, Member Board of Directors
Belgium

- Leveraging technology for strategic impact of an incumbent
- Creating better customer experience and/or offering lower prices
- Insurers should focus on value creation for the customer, instead of selling novelties
- There are limits to business model transformation for incumbents
- Speed and scope of transformation differs strongly by geography.

Case study: Mobile-first strategy
12:30 - 13:00
Tetiwe Jawuna
Standard Bank
Head Wealth Gauteng Region
South Africa

- Mobile first strategy within a South African Bank
- Landscape in Financial Services South Africa
- Biometrics Technology and Facial recognition

13.00
Lunch & networking
14.20
Panel discussion moderated by René van der Poel
Insurance revolution
14:20 - 14:40
Jean-Marc Pailhol
Allianz SE
Head of Group Market Management & Distribution
Germany
Andrew Rear
Munich Re Digital Partners
Chief Executive
United Kingdom
Antonio Cano
Ageas
COO, Member Board of Directors
Belgium
Tetiwe Jawuna
Standard Bank
Head Wealth Gauteng Region
South Africa

- What does it mean for insurers?
- How do partnerships in the ecosystem work?
- Acquisition or partnership models?
- How will customer behaviour evolve up to 2040?
- How will the insurance world be organized in 2050?

14.40
Bancassurance and Research
Study presentation Efma - Capgemini : Key learnings from the World Insurance Report 2019
14:40 - 15:10
Silvia Milian
Capgemini Financial Services (France)
Vice President
Spain

- Impact of macro trends
- Technology is key to pro-active management of insurers
- New high impact risks and shifting customer expectations
- Holistic approach to customer risk management

Alfa digital insurance; best practices bancassurance in Russia
15:10 - 15:35
Yalchin Khalilov
Alfa Bank
Digital Product Owner
Russian Federation

- Payment protection insurance ecosystem in mobile banking
- All cards protection insurance
- Online travel insurance
- Digital real estate insurance

Swedbank bancassurance model in the Baltics
15:35 - 16:00
Massimo Palmas
Swedbank Life
Head Product Portfolio Management
Estonia

- Product offering and digital transformation
- Swedbank: life in a changing environment
- PSD2: threats and opportunities for insurers

16.00
Coffee break & networking
16.30
Innovation and Insurtech
The Innovation Hub as accelerator
16:30 - 17:00
Roman Pałac
PZU Życie SA
CEO - Chairman of the PZU Innovation Committee
Poland

- How to accelerate insurance?
- Partnerships and concrete case studies
- Bundled approach of knowledge and innovation

Pisano speech will come later
17:00 - 17:25
Taking e-signatures seriously: Accelerate digital adoption while meeting global requirements
17:25 - 17:50
Hermann Alexander Lammer
Allianz SE
Principal Business Architect
Germany
Klaus Fellner
Namirial
VP Sales and Alliances
Austria

- Redesigning Allianz approach to e-signatures-Good bye silo solutions..!
- Adressing privacy and security requirements
- Solving integration challenges and achieving user acceptance

17.50
Wrap-up and further conclusions by René van der Poel
Summary of the day
17:50 - 18:30
René van der Poel
Efma
Senior Advisor
Austria
18.00
Cocktail and networking

Friday 14 June 2019

08.00
Welcome coffee & registration
08.45
Story telling by surprise mystery guest
Engage and partnerships
08:45 - 09:00

- Nothing can be done without partnerships
- All players in the ecosystem need to work together

09.00
Opening by Rene van der Poel
Conclusions of the previous day and brief overview of today
09:00 - 09:10
René van der Poel
Efma
Senior Advisor
Austria
09.10
Engage: Car sharing ecosystem and new partnerships
Car sharing mobility in Generali-DriveNow partnership
09:10 - 09:35
Alberto Busetto
Generali JenIoT
Head of Connected Insurance Development Generali Jeniot - Head of Business Development Generali Italia
Italy

- Complete profiling of the individual customer
- Car sharing fleet management
- Single customer view and deep understanding of customer behaviours
- Ethical and safe driving behaviour


09:35 - 09:55
Andrea Leverano
SHARE NOW
Managing Director DriveNow
Italy
Panel discussion on car sharing ecosystem
09:55 - 10:10
10.10
Engage : Health ecosystem and partnerships
Case Study: AXA and its global health approach
10:10 - 10:35
Parul Green
AXA
Head of AXA Lab Europe
France

- Strategic approach in Health ecosystem
- Leveraging technology to facilitate customers
- How to incorporate insurtechs in the ecosystem
- Global landscape of cooperations
- Partnerships and acquisitions

11.10
Coffee break & networking
11.40
Optimize and transform the insurance industry
The reinsurance ecosystem: disruption from within
11:40 - 12:05
Gabriele Hollmann
Scor SE
Head of Israel & Subregion
Israel

- Stay relevant in the new ecosystem
- Close the engagement gap
- Pay as you live

It’s all about the Who
12:05 - 12:30
Annemieke Visser-Brons
Nationale-Nederlanden
Director of Pension Services at Nationale-Nederlanden
Netherlands

- Leading radical transformation in a quickly changing environment
- Organizational culture sets Leadership agenda
- Strategic Leadership agenda as a catalysor for change
- Culture of the organization is key to success for transformation

Perpetual reinvention in the age of disruption
12:30 - 13:00
Marco Huwiler
Accenture
Financial Services Lead
Switzerland

- The state of the insurance industry
- An introduction to the Wise Pivot strategy
- Investing for change
- The importance of concentrated innovation strategies
- Blending the core and the new through capabilities, skills and partnerships

13.00
Lunch & networking
14.15
Optimize and transform : regulation and technology
Innovation in insurance from a regulatory perspective
14:15 - 14:40
Julian Arevalo
EIOPA - European Insurance and Occupational Pensions Authority
Senior Expert on Financial Innovation
Germany

- Big Data Analytics and AI
- Cloud computing
- Innovation facilitators
- Cyber and IT risks

Technology as a central strategy for a full stack insurer
14:40 - 15:05
Benoit Merel
La Parisienne Assurances
COO
France

- Technology as driver for reduction of transaction costs and new market opportunities
- Blockchain technology & parametric products
- Usage based Insurance & Micro-insurance

Optimize: Blockchain appraiser 24/7
15:05 - 15:30
Emmanuel Moyrand
Monuma
President and Co-founder
France

- A Blockchain appraiser 24/7; the pyramid of trust and contribution to the insurance world
- Blockchain usage case for underwriting and claims
- Blockchain as a tool for smart contracts
 

Building a value proposition and platform ecosystem to help people in their health and well-being
15:30 - 15:50
Manuel Heuer
dacadoo
Chief Operating Officer at dacadoo
Switzerland

- Market dynamics and drivers behind the increase of demand for health platform services
- How do health platform services/ecosystems really work?
- Real life examples

The paradigm shift towards 2030- Life/healthcare business and SDGs
15:50 - 16:40
Makoto Okubo
Nippon Life Insurance Company (NISSAY)
General Manager, International Affairs
USA
Shiori Abe
Women Orchestra
Violinist and the founder
Japan
Seika Ito
Seika Ito
Musical actress, singer, model
Japan
Mika Watanabe
Women Orchestra
Pianist
Japan

- Life/healthcare business shift
- Support and incorporation SDGs
- Holistic approach to technology and innovation
- Update G20, APEC initiatives

- Music for SDG project


 

16.40
Closing remarks
16.50
Coffee break & networking
17.15
End of the conference

Add to my calendar
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For more details, contact:

Jezabel.jpg (9 KB) Jezabel Chave
Event Manager
jezabel@efma.com
+33 1 47 42 52 72

Do you plan to attend with your team?  Good news, discounts apply for group registrations! 
Contact registration@efma.com now

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What delegates said at #EfmaIns17

"Interesting to keep track of innovation trends in the insurance industry."

Enkeleida Bitri, Head of Benchmarking and Analytics (Insurance Division), Intesa Sanpaolo, Italy

What delegates said at #EfmaIns17

“Great event, topics on point”

Shalendrie Natasha Pershad, Head: HOC - Standard Insurance Limited, Standard Bank, South Africa

What delegates said at #EfmaIns17

“Well organised and good selection of presentations.”

Ken Marke, Head of Strategic Futures/Development, Ageas, United Kingdom

What delegates said at #EfmaIns17

"It was very well organised event meeting some relevant needs of Insurance companies regarding the above selection."

 Teresa Bartolomeu, Head of Health Marketing, Ocidental Seguros , Portugal

 What delegates said at #EfmaIns17

“Some useful insights on a variety of topics.”

 Felicity Hudson, Head of Reputation management, Discovery, South Africa

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