Innovation Summit: Payments & Wallets

15 to 16 October 2018


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Monday 15 October 2018

Welcome coffee & registration
Payment becomes the center of Customer banking relationship
Winning the battle to be centre stage on payments
09:00 - 09:15
Vincent Bastid

- Innovative payment is the wedge for new entrants to disrupt financial services
- How to out-innovate new players
- The role of ecosystems

Enhancing customer experience through mobile payments
09:15 - 09:45
Miguel Angel Pozuelo
Product Development Director

- Evolving consumer behaviour and payments ecosystem
- Delivering the most convenient experience to customers
- The added benefits of mobile payments
- New ways to pay
- What we can do as a bank to remain centre stage

Alibaba’s ecosystem and the role of Alipay within that ecosystem
09:45 - 10:15
Tao Tao
Business Development Director

- CX
- Future of payments
- Open banking in China has a head start. Our learnings

Scaling the payments landscape – and everyone wants a piece
10:15 - 10:45
Chris Wood
Nedbank Group
Head: Emerging Payments, Strategy & Regulation - Retail & Business Banking
South Africa

- The changing shape of payments
- The South African landscape 
- Innovating inside and outside the Bank
- New players, the real deal and the pretenders
- Platforms and rails 
- The way forward 

Coffee break & networking
Creative innovation: reinventing payments and the checkout experience
11:15 - 11:45
Usman Sheikh
Director of Design & Experimentation
United Kingdom

- Taking a design-led approach to solving business problems
- Creating an innovation-focused culture in your organisation
- Experimentation and ‘Failing Fast’

Case Studies:
- Grab+Go: a payment concept that transforms a shopper’s smartphone into a ‘pocket checkout’
- Dine & Dash: ‘Just walk-out’ technology for restaurant diners – no more waiting for the bill.


How to harness innovation to win in payments?
11:45 - 12:15
Ohad Maimon
Leumi Card
Executive Vice President Business Development & Strategy

- With the payment's eco system constantly changing, and the entrance of GAFA into the payments arena, what are the options for banks to maintain their competitive edge in this landscape?
- Leumi Card, Israel's leading payment company will share insights from its experience and the way it has collaborated with fintech companies to disrupt the market.

Making banking great again in the face emerging social mobile payment
12:15 - 12:35
Guy Talmi

- How should traditional financial institutions protect themselves as social media companies increasingly enter the financial services space?
- Together with a renowned bank, PayKey will walk through a case study and show how they responded by transforming the mobile keyboard into the ultimate channel for financial services, information, and communication.


McKinsey speech coming soon
12:35 - 13:05
Migrating to a cashless society. How, what, with whom?
Introducing Frictionless Payments for Malaysia
14:30 - 15:00
Kalyani Balakrishnan Nair
Head, Virtual Banking

- Moving from pure friction to zero friction
- Payment trends in Malaysia – what do they tell us?
- How do we re-think payments from the ground up?
- Evolution of payment cards & merchant acceptance
- Maybank’s new digital payment offerings – M2U Pay & QRPay
- Moving the nation forward to a cashless society

Engage with modern payment via credit
15:00 - 15:15
Joao Lima Pinto
Open Banking in practice and Fintech partnerships
15:15 - 15:45
Emma Strömfelt
Head of Digital Innovation
Coffee break & networking

Speech coming soon
16:15 - 17:15
Pannel Session: Migrating to a cashless society. Benefits, challenges, winners, losers.
17:15 - 17:35
Joint Efma/Infosys-Edgeverve/The Digital Banking Report study presentation. 10th edition of the Innovation in Retail banking report
17:35 - 18:00
Jim Marous
The Financial Brand
Owner and Publisher of Digital Banking Report, Co-Publisher of The Financial Brand
End of day one

Tuesday 16 October 2018

Welcome coffee & registration
Blockchain and cryptocurrency
Uses of tokenized money on smart contracts for international payments and liquidity management
09:00 - 09:30
Julio Manuel Faura Enriquez
Head of R&D
United Kingdom

- Practical experiences of using ERC20-like tokens over a smart contract-enabled Ethereum blockchain network to implement real, tokenized money regulated as bank money
- The first simple uses: as a means of payment and store of value
- Moving to more complex functions: how digital money can be used to implement instant, end-to-end international payments for retail and corporate users
- Building a complete, global, multi-entity liquidity management network based on tokenized nostro accounts which can bring a dramatic reduction in liquidity needs and costs globally.

Technologies in Payment: BlockChain, Cryptocurrency,Artificial Intelligence, Analytics
09:30 - 10:00
Henry R. Aguda
UnionBank of the Philippines
SEVP, Chief Technology and Operations Officer and Chief Transformation Officer

- Short background on Unionbank
- Unionbank's cultural transformation
*Service innovation through human-centric design principles
*Artificial intelligence and analytics
*Shift to digital engagements
*BlockChain and cryptocurrency use in the banking sector

Bitcoin and blockchain: between money, digital gold, and payment systems
10:00 - 10:30
Ferdinando Ametrano
Milano Bicocca University
Adjunct Professor

- Scarcity in digital realm: the double-spending problem
- Blockchain and native digital asset
- Bitcoin as digital gold for a crypto economy
- The future of money

Speech coming soon
10:30 - 10:45
Coffee break & networking

Speech coming soon
11:15 - 11:30
Blockchain awareness creation, idea generation and technology adoption in KBC group.
11:30 - 12:00
Dirk Hermans
KBC Group
Blockchain Expert

- Getting Blockchain up and running in the Banking IT environment
- Working with a consortium. Pitfalls and success criteria
- Why we choose (for now) private permissioned blockchain and a link with GDPR.
- Why form a business point of view interoperability is important, otherwise we are ‘stuck again’ with a vendor lock-in.

12:00 - 12:30
12:30 - 13:00
Panel session: Blockchain
13:00 - 13:30
Julio Manuel Faura Enriquez
Head of R&D
United Kingdom
Dirk Hermans
KBC Group
Blockchain Expert
Henry R. Aguda
UnionBank of the Philippines
SEVP, Chief Technology and Operations Officer and Chief Transformation Officer

Session moderated by Professor Fernando Ametrano

Digital wallets: what’s next?
Speech coming soon
15:00 - 15:30
The new age of payment: the Intesa Sanpaolo Digital Wallet
15:30 - 16:00
Massimo Tessitore
Intesa Sanpaolo
Head of Multichannel, Mobile Payment & E/M Commerce

- Our strategy : a digital wallet embedded in our app Isp mobile        
- Value proposition & key features of the digital wallet 
- Jiffy Pay experience (p2p and p2b)

Coffee break & networking

Innovation in a disrupting world
16:30 - 17:00
Subroto Som
Mashreq Bank
EVP and Group Head of Retail Banking Group
United Arab Emirates

- Technology Lead Innovation
- Data Lead Innovation
- Customer Adoption Lead Innovation
- Approach to Innovation thru organization structure & partnership with Fintech Companies
- Innovation for Cost Reduction, Customer Acquisition, Improved Customer Experience

Allianz speech coming soon
17:00 - 17:30
Face off incumbent vs fintechs
17:30 - 18:00

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Take advantage of our affiliation with over a third of the world’s biggest banks!

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We thank our partners

What delegates said at #EfmaInno17

"It gave a very good insight on where the banks are coming in the innovation arena."

Mike Sophie, Head of Retail - Retail Banking Strategic Business Unit, MCB, Mauritius 

What delegates said at #EfmaInno17

"Overall very good quality, some of the presentations were truly inspiring.  "

David Pisar, Risk model specialist, CSOB Ceskoslovenska Obchodni Banka, Czech Republic

What delegates said at #EfmaInno17

"The mixture of speakers is very well balanced. Major topics were very interesting. It helped me review my banks strategy. "

Ronald Zirka, Director of Marketing and Retail, Banque Libano-Française, Lebanon

What delegates said at #EfmaInno17

"Very inspiring. "

Makoto Shibata, Principal Analyst & Head of Global Innovation Team, Digital Innovation Division, Bank of Tokyo-Mitsubishi UFJ, Japan

What delegates said at #EfmaInno17

"Very good. "

Emmanuel Methivier, Chief Executive Officer, Credit Agricole, France

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For more details, contact:

Jezabel.jpg (9 KB) Jezabel Chave
Event Manager
+33 1 47 42 52 72