Asia Retail Banking Summit

8 to 9 November 2016

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Tuesday 08 November 2016

Welcome coffee and registration
Welcome drinks reception co-hosted by XacBank and DBS

Wednesday 09 November 2016

Morning coffee
Big success for small business : leading growth with SME banking
Differentiate banking by not doing banking
09:00 - 09:25
Nawamin Lowthammtus
First Vice President

- Products and services that serving what customer needs
- Building brand stickiness through power of networking

Big success for small business
09:25 - 09:50
Simla Unal
TEB Türk Ekonomi Bankası
SME Banking Marketing and Business Development Director

- Turkish market & SMEs in Turkey
- Is there a way of differentation? Providing NFS for SMEs
- Next steps: Innovative business lines (Start-up Buss Banking and Women Banking)
- Financial results and success

SME, the back bone of Indonesia Economy
09:50 - 10:15
Riana Taluki
Maybank Indonesia
Head Retail SME and Business Banking Funding

- Empowering  SMEs through Financial services
- Leveraging Supply chain Ecosytem to serve  financialneeds holisticly 

Questions and answers
10:15 - 10:40
Coffee break and networking
Making mobile work: how to drive growth
Our strategy to expand mobile banking
11:20 - 11:45
Sis Apik Wijayanto
Bank Rakyat Indonesia
Director, Consumer Banking, Business Development Head

Mobile banking has become ubiquitous in banking, with a focus on digitizing transactions. Leading retail banks are using mobile for far more, though, and these leading-edge solutions show how much more can be done with mobile to drive growth.

Making Mobile Work
11:45 - 12:10
Peter Soraparu
Senior Advisor at Efma and Retired Senior Executive Vice President American Trust & Savings Bank

- Understanding the mobile banking landscape
- Assessing client needs and expectations
- Delivering appropriate solutions

Questions and answers
12:10 - 12:25
Operations : the sexy new sweet spot in retail banking
Transforming banking operations into an enabler for better customer experience
13:40 - 14:05
Zarir Mohd Rawi
CIMB (Malaysia)
Chief Executive Officer iCIMB Sdn Bhd and Head, Consumer Banking Operations Malaysia

- CIMB experience
- Technology as a tool for transformation 
- Applying manufacturing best practices in banking operations

Fintech and digital innovation
14:05 - 14:30
Makoto Shibata
Japan Digital Design (JDD)
Executive Fellow

- Global Trend of Fintech
- Current Situation in Japan
- Response of Financial Institution
- Cases of Fintech Collaboration

Design for disruption : the new power of innovation
Protect the core, build for future
14:30 - 14:55
Deepak Sharma
Kotak Mahindra Bank
Chief Digital Officer

- Innovation for what? Making right choice & how to measure impact of innovation
- Does it matter to be first, fast, crazy?
- Building a winning and sustainable innovation model- Kotak’s perspective

Embracing disruption
14:55 - 15:20
Frédéric Tardy
AXA Group
Chief Customer, Marketing, Digital, Partnerships & Data Officer of AXA Asia
Hong Kong

- Insurance disrupted
- Millennials – The biggest challengers
- AXA is vigorously investing in innovation
- Delivering trust by creating new digital assets...
- and partnering with disruptive players

Questions and answers
15:20 - 15:45
Afternoon refreshments
End of the Asian summit

Jezabel.jpg (9 KB)
Jezabel Chave
Event Manager
+33 1 47 42 52 72

Get a feel of Retail Banking Asia 2015:
Asia.jpg (57 KB)
 Check out last year's brochure
The best comments, shared by using: #EfmaAsia

What delegates said at #EfmaAsia 2015

"Well organised with excellent time management. Interesting topics covered with wide perspective"

Lau Yean Fung CIMB Singapore

What delegates said at #EfmaAsia 2015

"Good organisation and diversity of speech"

Siong Fae Dany Leung Maybank Singapore

What delegates said at #EfmaAsia 2015

"Great! Giving new paradigm to retail banking"

Jiwo Sukarno Bank Mandiri

Interested in sponsoring this event?

We offer you a wealth of opportunities:

  • Speaking slots to share your experience with a senior audience
  • Exhibition locations to develop relationships with your target market
  • Marketing visibility to improve your reputation within the industry

Take advantage of our affiliation with over a third of the world’s biggest banks!

For more info, please contact
or +33 1 47 42 52 72

We thank our Co-Host

We thank our partners