World Retail Banking Summit

12 to 13 February 2019

Event guide

The World Retail Banking Summit will begin with a welcome coffee on Tuesday 12 February 2019 at 8.15 and will end on Wednesday 13 February at 17.30.

Diamond Ballroom
Lobby level
Sofitel Dubai Downtown
PO BOX 126272 Sheikh Zayed Road 
Dubai - United Arab Emirates
+971 4 503 6307
Hotel website

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All sessions will be held in English.

A block of rooms has been provisionally reserved for 11th and 12th February 2019 at the hotel.
The cost of a single room is AED 877.5 per night (including breakfast and all taxes) and the cost of a double room is AED 938.75 per night (including breakfast and all taxes). 

The registration fee covers participation in the World Retail Banking Summit, documents, lunches and coffee breaks. 

Registration fees must be paid in full prior to the event. Efma reserves the right to refuse entry to any delegate who has not paid his or her invoice prior to the event. The event is reserved for top-level bankers and space is limited. Please note that the organizers reserve the right to refuse some applications.

Registration fee 
- €0 for Efma 2019 Premium Pass holders –
- €250 for Efma members
- €1450 for Efma associate members 
- €1450 for Efma non-member financial institutions 
- €1600 for Efma business partners 
- €2050 for representatives of others non-financial institutions 
VAT not applicable.

Do you plan to join this event with your team? 
Good news, discounts apply for group registration! 
Contact for more details.

If you cancel your registration before Wednesday 12 December 2018, it's free of charge!
For a cancellation made between Thursday 13 December and Monday 28 January, you will be charged 20% of your registration fee.
From Tuesday 29 January until the event, you will be charged 100% of your registration fee unless medical certificate provided.

If you are not able to come to the event, please send a substitute delegate as no reimbursement will be made.

For more details, contact:

Fahim.jpg (24 KB) Fahim uz Zaman
Program Director, General Manager Middle East
+33 1 47 42 69 77


Do you plan to attend with your team?  Good news, discounts apply for group registrations! 
Contact now

Sans titre-1.png (190 KB)

What delegates said at #EfmaDubai17

"It gave a very good insight on where the banks are coming in the innovation arena."

Mike Sophie, Head of Retail - Retail Banking Strategic Business Unit, MCB, Mauritius 

What delegates said at #EfmaDubai17

"Overall very good quality, some of the presentations were truly inspiring.  "

David Pisar, Risk model specialist, CSOB Ceskoslovenska Obchodni Banka, Czech Republic

What delegates said at #EfmaDubai17

"The mixture of speakers is very well balanced. Major topics were very interesting. It helped me review my banks strategy. "

Ronald Zirka, Director of Marketing and Retail, Banque Libano-Française, Lebanon

What delegates said at #EfmaDubai17

"Very inspiring. "

Makoto Shibata, Principal Analyst & Head of Global Innovation Team, Digital Innovation Division, Bank of Tokyo-Mitsubishi UFJ, Japan

What delegates said at #EfmaDubai17

"Very good. "

Emmanuel Methivier, Chief Executive Officer, Credit Agricole, France

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