45th Efma Congress: Banking Transformation

26 to 27 October 2017

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The new face of banking

There’s no question that retail banking is undergoing a huge transformation. A large part of this is driven by open banking and PSD2, which will drive a new wave of innovation and customer-focused services as a result of banks having to open up customer data to third-party software and app providers through open APIs. Google, Amazon, Facebook and Apple, along with other new players from outside of the industry, are already exploring the opportunities that this presents, compounding the need for traditional retail banks to step up if they want to survive.

Efma’s 45th Congress in Rome will provide a stage for pioneers from both inside and outside of the industry to showcase the new face of banking. Delegates will find out how they can achieve sustainable competitive advantages to stay the course, win the customer and generate new profits.  

The Congress will cover the following hot topics:

 How to tackle the aftermath of PSD2
 Why the Plug & Play philosophy is key in an open banking era
 The need to shift from ego-systems to eco-systems to become more efficient
 The new paradigm of digital transformation
 The evolution of leadership and culture
 Repositioning for new ecosystems and applying a start-up mentality
 Getting ready for future disruptive scenarios: how BigTechs and platformification can lead to a fundamental shift in the industry
 De-risking the digitisation journey to new value
 Transform the operating model to fend off margin erosion from efficient competitors
 Rethinking governance for speed and systematic innovation
 Transforming the IT legacy infrastructure
 Bridging the capabilities gap in digital with customer self-service, bots and analytic engines
 Sustainable banking
 The need to become obsessed about the customer
 Demonstrating customer obsession in your own behaviours

As well as benefitting from unique networking opportunities, attendees will also have the chance to learn from Efma’s Global Innovation Award winners who are already succeeding in moving the industry forward.

Get your copy of the latest findings focused on digital transformation within the finance industry, all to be presented and discussed at the 45th Efma Congress: Banking Transformation in Rome on 26-27 October:
• Digital transformation digest by Efma
• Digital business in banking: Progress on transformation by Efma and Gartner 
• PSD2: Driving digital transformation in banking by Efma and Microsoft
• Global Retail Banking Transformation Observatory by Efma and BCG
• World FinTech Report 2018 by Efma and Capgemini

This event is a must for all retail banks who are trying to successfully navigate today’s ever-changing operating landscape. Don’t miss out, reserve your place now.  

The 45th Efma Congress is brought to you as part of Best Efma Week, a series of exceptional events in Rome. These premier gatherings of finance professionals will empower you to stay on top of your game and keep up with the fast-paced industry. Rome, a city of the past, is welcoming the future of the finance industry this October. Don't miss out!

Critical insights and networking opportunities are at your fingertips! While in Rome, spend a week with us at:

Innovation Summit 23-24 October www.efma.com/innovation17 
Banking Awards Ceremony 25 October www.efma.com/innovationawards17
 45th Efma Congress 26-27 October www.efma.com/congress17

Efma members attending both 45th Efma Congress and Innovation Summit get an additional 25% discount!

Do you plan to attend with your team?  Good news, discounts apply for group registrations! 
Contact registration@efma.com now

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What delegates said at #EfmaCg16

"Excited of being on this Summit."

Charbel Bteish, Office Manager at the Retail Banking Division, Fransabank, Lebanon

What delegates said at #EfmaCg16

"A lot of interesting cases and inspirational ideas."

Antonella Indelicato, Head of Process and Lean Management, Credem Banca, Italy

What delegates said at #EfmaCg16

"Good panel of speakers. Good organisation. Good breakdown between private and affluent."

Horace Laudi, Executive Head BOV Centralised Operations, Bank of Valletta, Malta


Interested in sponsoring this event?

We offer you a wealth of opportunities:

  • Speaking slots to share your experience with a senior audience
  • Exhibition locations to develop relationships with your target market
  • Marketing visibility to improve your reputation within the industry

Take advantage of our affiliation with over a third of the world’s biggest banks!

For more info, please contact sponsorship@efma.com
or +33 1 47 42 52 72

We thank our partners

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