Insurance Summit

27 to 28 April 2017

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Exploring the future of digital

The internet of things, big data, artificial intelligence – these are just some of the new technology developments that promise to revolutionise the insurance business as we know it. But how exactly should companies embrace these technologies and in what specific ways can they use them to their advantage?

These are just some of the questions we aim to answer at the next Efma Insurance Summit. Bringing together some of the leading minds in the industry, we will share their insights around customer experience, how to combine physical and digital channels, effective lead generation and the different ways in which digital is disrupting insurance models and distribution strategies.

Through interactive workshops, demos, presentations and networking sessions, we will cover the issues that are top of mind for insurance leaders today. Our fresh and lively event format aims to foster healthy debate, drive discussion, facilitate partnerships, and ultimately, help insurers determine the best path to long-term profitability and operational excellence.

Topics of discussion at the Insurance Summit will include:
 The latest customer experience trends surrounding agents, brokers, direct, bancassurance and the call centre
 The value of other channels, such are partnerships, franchises, retailers, car manufacturers
 Whether traditional/physical channels have reached saturation point
 What are the best practices for selling insurance through digital channels?
 How can insurers use direct marketing, P2P, social networks, aggregators, disintermediaries and so forth to effectively generate leads?
 Ways to leverage artificial intelligence for marketing
 Creating an effective multi-channel strategy
 The new European regulatory frameworks.

In preparation for the Insurance Summit, Efma, along with several partners have conducted research based on the insurance’s place in the mobile era, advances in digital technology and much more. 

Be the first to be presented and have your questions answered in London on 27-28 April:
 Insurance in the mobile-first era by Efma and Comarch
 Strategy of traditional insurers towards aggregators by Efma and Roland Berger

Don’t miss out on this great opportunity to meet with your peers, learn from the leaders and find out everything you need to know about the future of the industry!

The Insurance Summit will be preceded by the Efma-Accenture Innovation in Insurance Awards Ceremony, organised in partnership with Accenture, on 26 April, All Insurance Summit delegates are kindly invited to attend the Ceremony and discover the best innovators first-hand. The Ceremony is free of charge, but reserved to financial institutions.

We thank our partner:
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Please note that the Insurance Summit will take place at the same time and at the same venue as the Distribution Summit on 26-28 April. Insurance Summit delegates can therefore attend any of the parallel sessions, switching between meetings whenever they wish, at no extra cost. 

Want to find out more? Check out the dedicated webpage


What delegates said at #EfmaIns16

"Interesting, useful."

Nathalie Bois-Monier, Head of International Marketing and Sales, Crédit Agricole Assurances, France

What delegates said at #EfmaIns16

"Very rich in experience sharing. The industry will move/is moving fast. Diversity of cases presented. Very impressive! "

Marie Mathilde Tournade, Chief Financial Officer, CNP UniCredit Vita, Italy


What delegates said at #EfmaIns16

"A group willing to share its best practices." 

Tercila Favero Schultz,Manager of Research and Innovation,  Banco Bradesco, Brazil

We thank our partners

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