#EfmaDubai16
Succeeding in a rapidly changing environment - how to meet customers’ needs and create innovative propositions in an evolving business landscape
Retail banks in the Middle East are faced with an environment that is changing at lightning speed. The economy is growing, the population is getting younger, yet international oil prices are declining and petrochemicals no longer represent a dependable income.
Efma’s upcoming Middle East Retail Banking Summit will find out what banks operating in the region need to do to succeed in this new environment. It will cover the following topic areas:
Meeting customer expectations
• How to attract the increasingly young population
• Keeping customers engaged: shifting from a price focus to a customer focus
• Maintaining relationships
• Becoming a 24/7 bank
Becoming more profitable
• Adding value to the customer proposition
• Getting more out of new technologies
• Leveraging new distribution methods
Success across borders
• Leveraging cross border links to create synergies in multiple geographies
• Meeting the needs of expats
• Platforms for immediate and payment and remittance instruments
Speakers at the event include heads of retail banking or senior executives from leading banks across the Middle East. There will be a number of interactive sessions providing a huge amount of opportunity for networking and debate.
Don’t miss out, reserve your place today!
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