Banks of the Future in the Middle East

18 to 19 January 2016


Succeeding in a rapidly changing environment - how to meet customers’ needs and create innovative propositions in an evolving business landscape

Retail banks in the Middle East are faced with an environment that is changing at lightning speed. The economy is growing, the population is getting younger, yet international oil prices are declining and petrochemicals no longer represent a dependable income.

Efma’s upcoming Middle East Retail Banking Summit will find out what banks operating in the region need to do to succeed in this new environment. It will cover the following topic areas:

Meeting customer expectations

How to attract the increasingly young population

Keeping customers engaged: shifting from a price focus to a customer focus

Maintaining relationships

Becoming a 24/7 bank

Becoming more profitable

Adding value to the customer proposition

Getting more out of new technologies

Leveraging new distribution methods

Success across borders

Leveraging cross border links to create synergies in multiple geographies

Meeting the needs of expats

Platforms for immediate and payment and remittance instruments

Speakers at the event include heads of retail banking or senior executives from leading banks across the Middle East. There will be a number of interactive sessions providing a huge amount of opportunity for networking and debate.

Don’t miss out, reserve your place today!
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