Transforming the financial industry for the new world order

The next decade will be one of opportunity for the financial industry – for those who can move fast enough.

Even though most financial institutions have pushed transformation to the top of their list of strategic priorities, the need for improvement is never-ending. In the post-crisis period, the industry has been under constant pressure as a result of disruption from unexpected competitors, the explosive growth of new technologies and relentless consumer demands. As the world’s consumers embrace digital adoption, retail financial services customers expect a seamless service across multiple channels and all lifecycle stages in a human purpose and experience driven era.

The 47th Efma Congress will explore these opportunities and challenges and more across three dedicated themes:

Changes in the FS landscape:
1.1 Changes in the financial services landscape shaped by the entry of non- traditional, non-financial players such as telcos, lenders, taxi companies, big tech, etc.
1.2 Traditional banks’ responses - lessons learnt from the ventures of traditional players

How to react:
2. Reinventing yourself in leadership, culture & organization:
2.1 Cultural shift in big organizations & leadership in the 21st century
2.2 Sustainable and responsible banking - value driven organizations
2.3 Experimental approach culture – failing, learning and winning
2.4 Inspiration from non-financial companies and players
2.5 What will financial services look like in 50 years?

3. Transform, innovate & create new lines of business:
3.1 Parallel innovation: new brands, using Banking-as-a-Service
3.2 Opportunities arising from open banking
3.3 AI and data strategy
3.4 Co-creation with external business partners
3.5 M&A and own investment funds
3.6 Building and developing digital ecosystems

Speaker presentations

Digital for Daily Lives
Digital for Daily Lives 2019-10-14 15:15:00
Data enabled banking evolution
Data enabled banking evolution 2019-10-18 11:15:00
Open Banking
Open Banking 2019-10-18 13:50:00
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Speaking Institutions

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Ian Ormerod
Ian Ormerod BBVA Group (BBVA Spain)
Head of New Digital Businesses
Leon Muis
Leon Muis Yolt
Chief Business Officer
Axel Reinaud
Axel Reinaud BCG
Senior Partner & Managing Director
Nobutake Suzuki
Nobutake Suzuki MUFG Innovation Partners
President & CEO
Manroop Khela
Manroop Khela Santander UK
Head of Specialist Business Units
May Michelson
May Michelson PayKey
Director, Sales & Business Development - Europe
Tomas Vysny
Tomas Vysny The Booster Labs
Elias Ghanem
Elias Ghanem Capgemini
Vice President, Global Head of Market Intelligence, Financial Services
Sébastien De Brouwer
Sébastien De Brouwer European Banking Federation (EBF)
Chief Policy Officer
Alexey Kruglov
Alexey Kruglov Sberbank
Managing Director, Head of Retail Digital
Joël Nadjar
Joël Nadjar Wavestone
Financial Services Worldwide Executive Partner
Lubomir Olach
Lubomir Olach Efma
Director, International Membership Development
Lisa Frazier
Lisa Frazier Wells Fargo
Executive Vice President, Head of Innovation
Paul Clark
Paul Clark Tandem
Sonia Wedrychowicz
Sonia Wedrychowicz Sonia Wedrychowicz
Digital Transformation Practitioner and Thought Leader, Former Head of Technology Transformation JPMorgan Chase USA and COO Digital Bank DBS Singapore
Geert Van Mol
Geert Van Mol Belfius
Chief Digital Officer
Aalishaan Zaidi
Aalishaan Zaidi Standard Chartered Bank
Global Head of Digital Banking
Yolande Piazza
Yolande Piazza Google Cloud
Vice President of Financial Services
Alexandra Syrovatski
Alexandra Syrovatski Google Cloud
Head of Finance for Google Cloud
Eric Campos
Eric Campos Crédit Agricole S.A.
Head of Corporate Social Responsibility at Crédit Agricole and CEO of the Foundation Grameen Crédit Agricole
Riel Miller
Riel Miller Unesco
Head Of Futures Literacy
Alain Law Min
Alain Law Min Mauritius Commercial Bank
Chief Executive Officer
Emre Ergun
Emre Ergun Vodafone
Chief Customer Operations Officer
Rinse Jacobs
Rinse Jacobs solarisBank
Head of International Sales
Maria Garrido
Maria Garrido Vivendi
Senior Vice President - Brand Marketing
Martin Calnan
Martin Calnan Ecole des Ponts Business School
Director, Executive Education
Michal Panowicz
Michal Panowicz BCG
Managing Director and Partner
Matthijs Eijpe
Matthijs Eijpe Backbase
Regional Sales Director
Omar Bounjou
Omar Bounjou Attijariwafa Bank
General Manager
Deniz Güven
Deniz Güven Standard Chartered Hong Kong
CEO of Mox Bank Limited
Antoine Sire
Antoine Sire BNP Paribas
Head of Company Engagement and member of the Executive Committee of BNP Paribas
Martin Kobza
Martin Kobza ERSTE GROUP
Head of Digital
Martin Moeller
Martin Moeller Microsoft
Digital Transformation Principal for Banking & Finance
Tudor Avram
Tudor Avram Banca Transilvania
BT/Paykey Project Coordinator, Digital Transformations
Philippe Heim
Philippe Heim La Banque Postale
Chief Executive Officer
Christophe Joyau
Christophe Joyau Tink
VP of Sales
Lukasz Opoka
Lukasz Opoka UBS
Head of Sales, Marketing and Analytics Solutions
John Schlesinger
John Schlesinger Temenos
Chief Enterprise Architect
Katrien Van Hover
Katrien Van Hover NGDATA
VP Professional Services EMEA
Ashwini Salabee
Ashwini Salabee Mauritius Commercial Bank
Strategic Planning Coordinator
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