Event presentation

Replay of the event


Day 1 - Workforce transformation and talent management

As banks and insurance companies established next-generation technologies, some financial institutions are already stepping up effectively and at scale – but it’s still a big challenge for many of them. On Day 1, we will focus on initiatives that financial institutions are carrying out at reskilling and the future of work. 

Day 2 - Fintech & Insurtech collaboration

Open banking is changing the way banks work, operate, and deliver to their customers. Day 2 looks at how to maximize outcomes through collaboration with the help of Open Banking. Practitioners will showcase their best use cases & solutions and demonstrate how to derive value through partnerships and enable opportunities through data.


Day 3 - Customer journey transformation

Customer journeys are now transforming rapidly and often entirely digitalized. Furthermore, customer awareness and climate concerns have placed ESG matters firmly on every institution’s radar. Customers now seek purposeful banking and banks are responding with new offerings and business models.


Day 4 - Future innovations

Post- pandemic world has redifined bank-fintech partnerships. During Day 4, you will hear success stories from the most innovative players in the industry. We will be joined by the winners of 2021 Efma–Accenture Banking Innovation Awards who will share global best practices that accelerate the transformation of banking of the future.  Aditionally, we will discuss what are top digital trends in the industry that are transforming the way banks operate and how they are innovating to engage with customers.


Day 5 - Insurance of the future

The insurance market is evolving very rapidly. Indeed, innovation and new technologies are essential to customer experience and satisfaction. The most innovative insurers will share with us what their methodology is like, their roadmap and how they become champions of innovation. We will also have the opportunity to hear about the latest trends, new technologies, big data, blockchain and artificial intelligence. Furthermore, we will get an overview of the impacts on sustainability and what green insurance is.


Aleksandra Buczkowska
Aleksandra Buczkowska mBank
Managing Director for Retail Products and Client Segments mBank S.A. (Commerzbank Group)
Carmela Gómez Castelao
Carmela Gómez Castelao BBVA
Head of Global Open Banking Program
Burcu Küçükünal
Burcu Küçükünal AKBANK GROUP
Strategy and Innovation Senior Vice President
Peter Ohnemus
Peter Ohnemus dacadoo
Founder, President & CEO
Karin Van Hoecke
Karin Van Hoecke KBC Bank
General Manager, Digital Transformation and Data
Silvia Cunill Calvet
Silvia Cunill Calvet Efma
Regional Director, Iberia and Latin America
Philippe Van Fraechem
Philippe Van Fraechem Efma
Regional Director
Christian Schwarz
Christian Schwarz
Business Analyst
Stanislav Tichý
Stanislav Tichý humancraft
Co-Founder and Partner
Jim Marous
Jim Marous The Financial Brand
Owner and Publisher of Digital Banking Report, Co-Publisher of The Financial Brand
Carlo Panella
Carlo Panella illimity Bank (Italy)
COO - Head of Direct Banking & Digital Operations
Patrice Amann
Patrice Amann Microsoft
EMEA Regional Business Lead - WW Financial Services
Yvonne Holmes
Yvonne Holmes Allied Irish Banks
Chief Sustainability Officer
Fahim uz Zaman
Fahim uz Zaman Efma
General Manager, Middle East and Africa
Cesar Cundari
Cesar Cundari CaixaBank
Director of Customer Experience Labs
José Antonio Molleda Fernández
José Antonio Molleda Fernández Allianz Partners
Global Head of Product Management and Innovation - Home Line of Business
Roberto Ferrari
Roberto Ferrari Efma
Future Innovation Community Lead
Jonathan Larsen
Jonathan Larsen Ping An Group (Pingan)
Chief Innovation Officer
Santiago Sanchez
Santiago Sanchez Chubb
Head of Digital, EMEA
Nina Jais
Nina Jais Accenture
Managing Director Sustainability Strategy
Olivier Guillaumond
Olivier Guillaumond ING Bank
Global Head of Innovation Labs and Fintechs
Pinar Güzey
Pinar Güzey Quick Sigorta (Maher Holdings)
Chief Digital Officer & Chief Marketing Officer
Stéphane Theocharis
Stéphane Theocharis Allianz France
Deputy Director of Training Department
Juan Rosas
Juan Rosas EVO Banco
Sandrine Girszyn
Sandrine Girszyn AXA XL
Chief Human Resources Officer, APAC & Europe
Santiago Andres Hidalgo Chavez
Santiago Andres Hidalgo Chavez Banco Pichincha
Digital Business Lead
Luca Russignan
Luca Russignan Capgemini
Insurance Market Intelligence Director
Luis Hernández Rodríguez
Luis Hernández Rodríguez El Corte Inglés Seguros
Chief Digital Officer | eCommerce, Sales and Digital Marketing Director @ Insurance Division
Sameer Gupta
Sameer Gupta DBS Bank Singapore
Group Chief Analytics Officer & Managing Director
Anton Ossip
Anton Ossip Discovery Insure
Manuel Cantalapiedra
Manuel Cantalapiedra Santander
Chief Innovation Officer
Joel Agard
Joel Agard Zurich Insurance Group
Senior Innovation Manager
Khomotso Molabe
Khomotso Molabe Standard Bank
Chief Engineering Officer
Aude-Marie Rey
Aude-Marie Rey Groupe Bizness
Director Digital Learning Offer
Deepak Sharma
Deepak Sharma Kotak Mahindra Bank
President & CDO
Paolo Barbesino
Paolo Barbesino Emirates NBD
SVP, Head of Multichannel Banking
Bert Vanspauwen
Bert Vanspauwen IBM
Partner, EMEA Identity and Access Management Leader
Vishal Lyle Maharaj
Vishal Lyle Maharaj Nedbank Group
Digital Fast Lane Executive and Commercial Head of Avo
Sanat Rao
Sanat Rao Infosys Finacle
Vitold Sanotskyy
Vitold Sanotskyy
Digital Banking Expert
Pedro Muñoz Román
Pedro Muñoz Román BBVA
Head Open Innovation Spain
Richard Snel
Richard Snel Microsoft
Senior Sales Director
Sarp Demiray
Sarp Demiray European Merchant Bank
Cristina Bellido
Cristina Bellido VidaCaixa
Head of Advanced Analytics
Tamara van den Ban
Tamara van den Ban Standard Chartered Bank
Global Head Client Solutions, Personal Banking
Sonia Wedrychowicz
Sonia Wedrychowicz McKinsey & Company
Slawek Koziol
Slawek Koziol ADAPTOVATE
Project Lead – Europe
Gabriele Friedinger
Gabriele Friedinger ING-DiBa Austria
Head of HR
Andres Bianchi
Andres Bianchi Santander
Global HR Transformation Director
Didier Lallemand
Didier Lallemand Société Générale
Managing Director, Société Générale Ventures
Tatiana Sýkorová
Tatiana Sýkorová Union
HR Director
Peter Neufeld
Peter Neufeld EY
Pedro Sousa Cardoso
Pedro Sousa Cardoso Emirates NBD
Chief Digital Officer - Retail Banking and Wealth Management
Manohar Chadalavada
Manohar Chadalavada Standard Chartered Bank
Global Head, AI, Ecosystems and Open Banking, Group Personal & Business Banking
Monika Hruba
Monika Hruba Ceska Sporitelna
CX Area Lead
Frank Desvignes
Frank Desvignes AXA
Global Head of Open Innovation AXA Next
Angelo Di Rocco
Angelo Di Rocco Generali
Group Business Development Manager
Elias Ghanem
Elias Ghanem Capgemini
Vice President, Global Head of Market Intelligence, Financial Services
Andrea Tessera
Andrea Tessera Banca Sella
Head of Banking as a Service
Jean-Marc Pailhol
Jean-Marc Pailhol Allianz SE
Allianz Partners Board member & GSP Chief Officer
Graham Flower
Graham Flower Smarter Way Mentors
John Berry
John Berry Efma
View all


{{ group.name }}

{{ timeSlot(session) }}{{ meridiem(session) }}

Speaking Institutions

View all
Any questions?
Daniel Stumpf
Daniel Stumpf Efma
Member Relations Executive
Miroslava Tokarova
Miroslava Tokarova Efma
Online Events Specialist

Related Content

View all