Learn from Citigroup and other banks how to collaborate with fintech and include new solutions in the business lines.
Connect with thought leaders, regulator, fintech and peers to partner on innovation and provide a global and unique customer experience that no one else will provide.
Innovate through API, open banking and partnership.
Thought leadership talks about reinventing retail banking in collaboration Bank+Fintech: fellows, visionaries, banker peers, experts, fintech will interact and build together new thinking about future of business models, customer relationships, new real time day in a life and omnichannel customer journeys.
Bank+Fintech will provide break through ideas and connections to partner and implement the new opportunities that digital, open banking and cutting edge technologies (AI, ML, blockchain…) can practically bring you to get to the next helm.
As CEO of Efma, Vincent Bastid is responsible for leading the organisation and setting its strategic direction, to maximise the benefits for its 3,300 retail financial services members, the largest retail banking network in the world. He joined the business in 2015, bringing a huge amount of industry high tech and finance industry experience. Immediately prior to joining Efma, he was Head of Benchmark and Prospective for the retail banking distribution at BNP Paribas, where he identified new revenue streams and service models based on cutting edge technologies. Vincent also spent more than 20 years at American high tech companies: ten years at Microsoft, leading marketing in education, finance, retail and services industries in France; three years at Apple Europe; and ten years at Texas Instruments, where he was in charge of the worldwide strategy for consumer products. Vincent graduated from business school and gives lectures (HEC). He has also written a number of mathematics and programming books for students.
Inaki is the CEO & co-founder of CoverWallet, a tech startup reinventing insurance for small businesses.
Before, Inaki was the CEO & co-founder of Contactive, a big data platform acquired by Thinkingphones. Prior to that he was the CEO & co-founder of Pixable (50 employees, 10M users), an intelligent social photo aggregator startup acquired for $30M by SingTel, the second largest telecom operator in the world. He has also worked at McKinsey and at Microsoft Corporate Strategy. He is the recipient of the British Council, Fulbright, La Caixa, and Rafael del Pino fellowships and is the inventor of 4 patents.
Inaki holds Master and PhD degrees in Engineering from Cambridge University (UK), an MBA from the Massachusetts Institute of Technology (MIT), and spent two years as a Fulbright Scholar (M.A.) at Columbia University, NY.
Since joining the Bank in 2008, Mike has transformed Radius into a leader in the financial services industry, one focused on delivering superior customer service and leading-edge technology to its clients.
Mike is an experienced executive with an extensive background in all facets of commercial and consumer banking.
Prior to joining Radius, he served as President, National Consumer Finance at KeyCorp in Cleveland, Ohio.
He is a graduate of Providence College and the ABA’s Stonier Graduate School of Banking.
Matthieu Cardinal is Vice President, FinTech Development and Corporate Affairs at Finance Montreal. He heads the FinTech Development unit of the organization and works to develop Montreal’s FinTech scene locally and internationally. He manages the Montreal FinTech Station and is Co-President of the Canada FinTech Forum organizing committee. Mr. Cardinal is also responsible for the corporate development strategy of Finance Montreal and its institutional member relations.
He entered the organization in 2013 and successively occupied the functions of Director of Corporate Communications and Vice President, Strategic Partnerships. Mr. Cardinal has 15 years of experience in investor relations and financial communications. He started his career as an economic researcher in the financial media industry, notably at the Canadian Broadcasting Corporation. He also worked in investor relations for the TMX Group and Quebecor Media. Mr. Cardinal is an MBA graduate from HEC Montréal.
Marianne Crowe is Vice President of Payment Strategies at the Federal Reserve Bank of Boston. Her primary responsibilities include overseeing industry analysis and applied research on digital and mobile retail payments, standards and security initiatives. She leads the Mobile Payments Industry Workgroup, representing mobile payment stakeholders focused on eliminating barriers to successful adoption of mobile and digital retail payments in the U.S. She is also a payments liaison supporting the Federal Reserve’s Secure Payments Taskforce, and a member of the Boston Fed’s Management Council.
Prior Fed responsibilities include Vice President and Payments Liaison for the Consumer Payments Research Center, Vice President of Retail Business Development and Emerging Payments, and Assistant Vice President for Check Image Services and Check Operations. Before joining the Fed in 2001, Marianne held project and operations management positions in MIS, IT and Check Operations at Bank of Boston.
Marianne has an MBA from Babson College and a BA from Regis College.
Atish is the CEO of EquityZen. He has personally felt the pains of administering equity compensation at private companies, as both manager and employee. He studied an unmet opportunity by matching cash-poor, equity-rich shareholders like himself, with investors who have cash and want equity. In early 2013, he co-founded EquityZen with friends Shri and Phil to help companies capitalize on this reality.
Atish began his career as an equity investor at AQR Capital, a multi-strategy quantitative hedge fund, where he put into practice his Finance and Computer Engineering training from Penn’s Wharton School of Business. Prior to EquityZen, Atish was VP Product at Ampush, a big-data advertising technology firm. He launched SF-based Ampush’s New York office as first engineer of what is now a 100+ employee firm, and successfully procured the coveted Facebook Preferred Marketing Developer (PMD) membership.
Raymond P. Davis President & Chief Executive Officer Umpqua Holdings Corporation, Portland, Oregon Ray Davis, President and CEO of Umpqua Holdings Corporation, is at the forefront of change in the financial industry. He is leading the charge with innovative delivery systems and pushing the Oregon-based financial services company into uncharted waters by embracing technology and adding a successful brokerage subsidiary to its mix of offerings.
Umpqua Holdings Corporation is the parent company of Umpqua Bank and the full-service brokerage firm Strand, Atkinson, Williams &York. Davis joined South Umpqua Bank in 1994 and launched an aggressive expansion and cutting-edge retail-banking strategy. Umpqua Bank quickly climbed from third to first in its home market and has rapidly expanded to 127 banking locations between Sacramento, Calif. and Bellevue, Wash., along the Oregon and Northern California Coast and in Central Oregon. In 1998 Davis took the company public on the NASDAQ exchange and created a financial services holding company, Umpqua Holdings Corporation. In 1999, the holding company acquired Oregon’s second-largest full-service investment firm, Strand, Atkinson, Williams & York, to enhance Umpqua’s range of product offerings. Under Davis’ leadership, Umpqua Bank has grown from $140 million in assets in 1994 to more than $7 billion today. His innovative strategy has driven the company’s strong organic growth and supported eleven successful bank mergers. National publications including the Wall Street Journal, the New York Times, Fast Company, Business Week, Business 2.0 and Newsweek have acknowledged the bank’s strategy and growth.
In addition, numerous industry and statewide publications have highlighted Umpqua Bank’s many successes under Davis’ tenure. He was recently recognized as one of high finance’s 25 most influential people by U.S. Banker Magazine. Davis firmly believes that he is in the retail business and often staffs his new banks with former retail workers trained in customer service and cross-selling. “What I sell are financial products and services, and I’d better be good at it,” says Davis. He reinvented Umpqua Bank’s image, building avant-garde mini-banks that are more “bank store” than branch, featuring merchandising, eye-catching displays, and a computer café. Before joining Umpqua Bank, Davis served as president of the U.S. Banking Alliance, headquartered in Atlanta. In that position, he provided support and expertise to about 500 community banks nationwide, helping them to compete against the Goliaths of the industry.
Linda Duncombe, Managing Director, is the Global Head of Growth and Chief Marketing Officer for Citi FinTech, where she oversees Citi FinTech’s Marketing, Client Experience, Insights and Acceleration. She leads the Citi Design team, a unique function that integrates the Citi FinTech and Consumer organizations to deliver a radically simple, connected digital and mobile experience for Citi’s clients and drives consistent business growth for the Consumer Bank. Additionally, Linda also leads Citi’s global activity for FinTech Acceleration which includes the strategy of expanding our partnership with the developer community.
Prior to joining Citi FinTech Linda was the Global Head of Social, Content and Digital Marketing for the Global Consumer Bank, where Linda was responsible for championing brand consistency and digital acceleration across Citi’s lines of business globally, overseeing the digital partnerships, global acquisition strategy, social media and content marketing efforts.
Prior to her move to the U.S. in 2015, Duncombe served as the Head of Customer Franchise at Citi Australia, where she was instrumental in helping transform the organization into a customer-first business. She oversaw every aspect of the customer experience in the Australia market, including strategy development, data analytics, business learning, complaint resolution, seamless service initiatives and customer communications. In addition, she spearheaded brand development, customer marketing, digital acquisition and servicing – and was responsible for managing Citi’s Australian partnerships and sponsorships portfolio, including the highly regarded Citibank Dining Program.
Prior to joining Citi, Linda spent over 20 years at National Australia Bank, where she worked in Business Banking, Private Banking and Consumer Banking, holding various sales, strategy and marketing roles. With her proven track record in leading people, inspiring performance and driving positive change, Linda has received several industry recognitions, including the Asia Pacific Citibank (APAC) Marketing Award (2012 Q3 and Q4); Annual Marketing Award for the Mobile App, specifically the Dining Program feature (2011); and the Asian Banking Best Internet Banking Award (2011 and 2012).
Matt is an Innovation Officer at the Office of the Comptroller of the Currency (OCC).
In this role, Matt is responsible for implementing the OCC’s innovation framework. He has served in this capacity since November 2017.
Prior to this role, Matt was part of Large Bank Supervision, serving as a bank examiner at J.P. Morgan Chase where he focused on asset management and fiduciary activities since 2015.
Prior to his work at the OCC, Matt was a manager in the Wealth and Asset Management Advisory practice at Ernst and Young where he was responsible leading advisory teams in assisting wealth and asset management clients with strategic planning and operational execution. He has also worked as an implementation manager in Global Transaction Services at Citi and as the director of information management at Algorithmic Trading Management (a start-up software firm). Matt also served as a Naval Flight Officer in the US Navy.
He holds a BS in Economics from the US Naval Academy and an MBA from the University of Texas at Austin.
Rochelle Nawrocki Gorey is co-founder and CEO of SpringFour, Inc. SpringFour is a Certified B Corporation and social impact FinTech company located in Chicago. Used by leading financial institutions, fintech companies, and nonprofits, SpringFour’s platform increases financial wellness opportunities by connecting consumers to financial health resources. With over 10,000 curated resources available in all 50 states, SpringFour helps improve consumers’ cash flow and payment performance while saving our subscribers millions in servicing costs and missed payments.
Under Rochelle’s leadership, SpringFour became a Certified B Corporation, of which only 2200 such organizations exist worldwide, won the 2015 Promontory Financial Group’s Empowerment Award for Financial Innovation, was a finalist for Google for Entrepreneur’s program for Women Founders and was selected for the WiSTEM program at 1871, Chicago’s Center for Technology and Entrepreneurship and was chosen as the Top Venture for the Points of Light Civic Accelerator Spring 2017 program. SpringFour was one of six fintech companies chosen for the BMO Harris/1871 Fintech Partnership Program and in 2017 was a finalist for the BAI Global Innovation Award for its work with U.S. Bank, Chicago’s Fifty on Fire Award and the Midwest Women in Tech’s Fintech Award. In 2018, SpringFour was named By FinXTEch/Bank Director as a finalist for the Most Innovative Solution of the Year for its work with U.S. Bank.
Ms. Gorey has more than 20 years of experience in public policy, government relations, homeownership and asset building fields through her consulting and employment. She has a bachelor’s degree from James Madison College of Michigan State University and a Masters in Urban Planning and Policy from the University of Illinois at Chicago.
Ms. Gorey resides in the Chicago area with her husband and two daughters and enjoys traveling, road biking, and Michigan sunsets.
Eric is a 25+ year financial services industry veteran with a history of envisioning and leading technological innovation and implementation. Eric is passionate about the customer experience and recognizes the value of how a relationship with the customer creates ongoing loyalty and strengthens engagement as well as impact to the bottom line.
During his tenure at Desjardins (largest credit union in north America $260 B asset size), Eric managed through the doubling of the web transactions to over a billion a year with 3 million plus active users in less than 5 years and most recently saw that growth rate doubled in the rapid adoption of mobile. He spearheaded the development of one the first mobile banking application in Canada by a financial institution, the first apple watch application by a financial institution in North America and an innovation zone on Desjardins.com
Eric is currently Executive Director, Financial Services Industry for exagens where he serves as the bridge between the financial industry and the company, helping customers address digital challenges as well as providing key industry feedback for exagens to continue developing innovative products and services to meet those needs.
He will share his journey of achieving excellence in humanizing the digital channels as a case study of best practices as well as hurdles to overcome.
Named as one of the most influential people in banking and a top 5 Fintech influencer to follow, Jim Marous is an internationally recognized financial industry strategist, co-publisher of The Financial Brand and the owner and publisher of the Digital Banking Report.
Marous advises on innovation, portfolio growth, customer experience, marketing strategies, channel shift, payments and digital transformation within the financial services industry. As a sought after industry speaker, author and recognized authority on disruption in the financial services industry, Marous has been featured by CNBC and CNN, The Wall Street Journal, New York Times, The Financial Times, The Economist, The American Banker, Accenture and the Irish Tech News and has spoken to audiences worldwide.
Jim has also advised the White House on banking policy and is a regular contributor and guest host for the Breaking Banks broadcast hosted by Brett King.
He can be followed on Twitter and LinkedIn.
Kimarie Matthews is Senior Vice President, Social Care & Capabilities at Wells Fargo & Company. She built Wells Fargo’s customer service in social media from the ground up, a channel that is now setting the bar for next generation customer care experiences. Her team continually innovates on ways to improve the ease and convenience of service, from chatbot pilots to the introduction of authentication and service resolution in third party platforms like Facebook and Twitter.
She is focused on pioneering the future of customer care by championing seamless, omni-channel service experiences, bringing the human touch in to digital conversations and enabling automation where it can deliver customer success. Prior to joining Wells Fargo, she has held customer experience and digital leadership positions at Bank of America and WeddingChannel.com. She started her career as a management consultant with Accenture. She is a graduate of Stanford University and lives in Burlingame, California, with her husband and two sons.
Tommy is the CEO and co-founder of Alloy which builds the best compliance software for technology enabled banks and fintech companies. Alloy helps financial institutions transition the traditional manual processes involved with customer onboarding and makes them data-driven and automated.
This gives customers better experiences by reducing the time and effort it takes to get new bank accounts and loans while reducing back office costs and regulatory risks for the FI. Alloy has raised $4m in venture capital from some of the top seed funds in New York City (Primary Ventures, Eniac Ventures, Techstars, Partnership for NYC).
Before starting Alloy, Tommy attended the University of Virginia and worked as a product lead and software engineer. He worked on everything from AR experiences for large museums to consumer facing websites.
Helene is Managing Director for Rainmaking Colab. Originally a commercial banker, Helene is a highly experienced Investment Readiness Consultant, Programme Director and Exited Entrepreneur. She has successfully created and launched the Inaugural Programme of Education and Events for the UK FinTech trade body, Innovate Finance. Since January 2017, she has been the Lead Fellow on a world-first FinTech Pathway in a Masters in Tech Entrepreneurship Degree for UCL, a visiting Fellow on the Imperial College Business School MSc in Finance, and co-creator and lead delivery partner on the Imperial College FinTech Executive Education Programme. Helene was named a Top 10 Influencer in SME Funding in 2016 and is the author of Business Funding for Dummies.
Jason Peoples is a veteran technology leader with over 18 years of experience that started in the early days of Internet Startups where he was an executive team member at Interland Web Hosting, now Web.com.
Jason has held multiple executive level positions at various companies before joining Backbase where he is now responsible for the expansion of the Backbase footprint in the Americas through strategic partnerships.
Efma’s Chairwoman, Yolande Piazza is the CEO of Citi FinTech, a unit in Citi’s Global Consumer Bank charged with delivering a radically simple, connected customer experience on mobile. Through co-creation with customers, an agile operating model and next generation technology, Citi FinTech is transforming how Citi designs, builds, creates, and delivers mobile features and capabilities for millions of customers. Yolande is a member of the Global Consumer Bank Management Committee.
In 2016, Citi FinTech introduced a new set of features for U.S. Retail Bank clients, making Citi the first global bank to integrate banking, money movement and wealth management on mobile.
A nearly thirty-year veteran of Citi, Yolande has held several key technology leadership roles, most recently Chief Operating Officer (COO) of Citi FinTech. As COO, she was responsible for the day-to-day operations of Citi FinTech and leading Citi’s Consumer Innovation Labs. Prior to Citi FinTech, Yolande served as Chief Administrative Officer for Global Consumer Banking Operations & Technology for seven years, providing value-added services and benefits to internal clients, as well as developing, implementing and managing a number of transformation initiatives to improve results and cost efficiency. She has held several senior roles, including SVP of Online Applications & Services for Diners Club International and CIO of Student Loans Corporation.
In 2014, Yolande founded the “Future Women in IT” program, which aims to inspire middle and high school girls to pursue careers in technology and reduce the misconception that “I.T. Is not for me”. The program has reached more than 20,000 girls across the United States since inception.
In 2017, she joined the UN Women Global Innovation Coalition for Change (GICC), a dynamic partnership between UN Women and key representatives from the private sector, academia and nonprofit institutions focused on developing the innovation market to work better for women and to accelerate the achievement of gender equality and women’s empowerment.
Yolande co-led the Citi Operations & Technology Women’s Council and has been recognized for her achievements as part of the 2014 YWCA-NYC Academy of Women Leaders and as an honoree for United Way of Northeast Florida’s Women in Local Leadership (WILL) Up Close & Personal Program. In 2017, she was featured on American Banker’s “Women to Watch” list and Bank Innovation’s Most Innovative CEOs in Banking.
Assaf has been managing technology sales for 17 years. During the last 12 years his career focus is in Cyber Security and Fraud Detection Solutions.
Assaf has spent most of his sales career working with large and enterprise international customers in the Finance, eCommerce, Saas, Media and Telecom verticals.
Joined Jibun Bank Corporation in 2011 from other internet only bank in Japan with an experience of financial business using internet channel. Elected as “50 promising young leaders in the Asia Pacific and Gulf regions” at the Asian Banker summit 2008 Chartered Member of the Securities Analysts Association of Japan.
Chris Skinner is best known as an independent commentator on the financial markets through the Finanser (www.thefinanser.com) and Chair of the European networking forum the Financial Services Club, which he founded in 2004. The Financial Services Club is a network for financial professionals, and focuses on the future of financial services through the delivery of research, analysis, commentary and debate and has regular meetings in London, Edinburgh, Dublin and Vienna. He is the author of nine books covering everything from European regulations in banking through the credit crisis to the future of banking. He is also Chief Executive of Balatro Ltd, a research company, and a co-founder of the website Shaping Tomorrow, as well as a regular commentator on BBC News, Sky News and Bloomberg about banking issues. He is a Judge on many awards programs including the Card Awards and the Asian Banker’s Retail Excellence Awards, as well as having worked closely with leading banks such as HSBC, the Royal Bank of Scotland, Citibank and Société Générale and the World Economic Forum. More can be discovered about Chris Skinner here: http://thefinanser.co.uk/fsclub/chris-skinner/
Peter A. Soraparu is the Senior Advisor – USA for Efma, and the recently retired Senior Executive Vice President and Head of the Relationship Banking Group at American Trust & Savings Bank in Dubuque, Iowa. Pete brings more than 40 years of banking and communications management experience to Efma.
While at American Trust, he was responsible for developing the bank’s retail, digital and commercial banking strategies and for its retail banking, mortgage lending, consumer lending, Dubuque commercial lending and brokerage services departments.
He was a member of the bank’s Managing, Asset Liability, Compliance and Enterprise Risk Management committees.
Prior to joining American Trust in August, 2007, Pete was the founder and president of PAES Enterprises Ltd., directing domestic and international retail banking, payments and training consulting engagements. He has spoken on a wide range of retail banking issues at numerous global events.
He is also a past retail banking executive at Bank Administration Institute (BAI), Glenview (IL) State Bank and The First National Bank of Chicago.
Pete is a member of the Mobile Payments Industry Workgroup of the Federal Reserve Banks of Boston and Atlanta. He is a graduate of Loyola University Chicago and Pacific Coast Banking School.
Purva leads partnership strategies and execution (with a focus on start-ups and fintechs) for BMO’s retail and wealth businesses in the US.
Purva has deep experience in strategy and retail banking. She joined BMO in 2012 as part of the strategy team and headed customer growth for the US retail business before moving to her current role.
Purva started her career as a strategy consultant at McKinsey and co-founded and ran Pipal Research (outsourced research and analytics) for 8 years, before joining BMO.
She has spoken at industry conferences and has also been published. Most recently, she participated in panels at the Chicago Fintech Week, the Big Data Conference in Santa Clara, the BAI retail banking conference in Atlanta and the Kinnektor conference in Green Bay, WI.
Bill Sullivan is the Global Head of Capgemini’s Financial Services Market Intelligence Group. He is responsible for Capgemini’s global portfolio of financial services thought leadership and oversees a team of strategy consultants and sector analysts who bring together a wide range of strategic research and analysis capabilities to help Capgemini’s financial services clients across the globe to address complex, strategic issues.
He has over 15 years of strategy and transformation consulting experience in the Financial Services sector having both worked and lived in the U.S., Europe, and Asia. Over the past two decades, Bill has overseen the development of some of the industry’s most recognized and leading thought leadership, including the World Wealth Report, Asia-Pacific Wealth Report, World Retail Banking Report, and World Insurance Report. He was recently named to Financial Brand’s “FinServ25: Most Influential Voices in Banking” and serves on the panel of judges for the “PWM/The Banker Global Private Banking Awards.” Before running the Market Intelligence team in India and the U.S, Bill held a variety of global roles including overseeing Capgemini’s Global Wealth Management Center of Excellence, leading Capgemini’s Global Financial Services Lab in Paris, France, and managing the Americas’ Strategic Research Group based in Cambridge, Massachusetts.
Bill was born in Boston, Massachusetts and graduated with a degree in Economics and Psychology from Tufts University in Medford, Massachusetts. He currently resides in Virginia with his wife and two daughters after living and working in Hyderabad, India from 2009 through 2012. You can follow Bill on Twitter (@WFSullivan3) and LinkedIn.
Peter serves digital strategy leaders at banks, advising them on how to better win, engage, and retain customers. He works with bank executives and their digital teams to challenge thinking and lead change in the banking market. Peter’s strategic frameworks help banks prepare for digital disruption and the future of financial services. He leads Forrester’s ongoing digital banking benchmark research, a series of assessments covering companies’ online banking, tablet banking, mobile banking, and digital sales efforts. This includes a recent global mobile banking benchmark that reviewed 53 banks from 18 countries across six continents.
Peter’s research reports include “The Digital Banking Imperative,” “Bots Aren’t Ready To Be Bankers,” “Millennials Want Financial Advice, With Or Without Humans,” and “Assemble Cross-Functional Teams To Achieve Digital Success.” In addition to speaking at Forrester Forums and events, Peter has been interviewed by various publications, including The New York Times, American Banker, CNBC, The Wall Street Journal, TechCrunch, and NPR.
Previous Work Experience
Prior to becoming an analyst, Peter was a data researcher at Forrester. In that role, he designed surveys and other research, analyzed consumer data, and developed data models. Peter led the development of Forrester’s mobile financial services ROI model and was a key contributor to Forrester’s ongoing customer advocacy work.
Peter holds dual M.S. degrees in advertising and applied statistics research from Boston University as well as a B.A. from Trinity College in Hartford, Connecticut.