Max Life Insurance launches its startup accelerator programme
22 August 2019
Max Life Insurance, one of India’s fastest growing life insurance companies, announced the launch of its startup accelerator programme - Max…

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How do banks innovate in the UK?
20 August 2019
The UK is home to one of the world’s leading fintech capitals, as well as historical world-renowned financial institutions. On 14 October, participants…

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Who are the first nominees for the 2019 Efma-Accenture Banking Awards?
19 August 2019
Disruptive innovation by banks and payment institutions will be celebrated at the Efma-Accenture Customer Insight & Growth (CIG) Awards 2019 –…

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Efma Learning Expedition heads to the Big Apple
16 August 2019
Immerse yourself in the American culture and innovative spirit at Efma’s upcoming Learning Expedition, which will be held in New York on 1 to 3…

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Inside Wells Fargo’s Innovation Group
14 August 2019
Lisa Frazier, Head of Innovation at Wells Fargo, will be speaking at the 47th Efma Congress in Paris on 17 to 18 October on the topic of customer-centric…

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What’s new in East Asia?
14 August 2019
This year’s upcoming Innovation Summit, taking place from 14 to 15 October in Paris, will bring together speakers from across the globe. Representing…

Banker's view
Fibank has launched its PSD2 API portal
13 August 2019
Fibank has launched its PSD2 API portal where all registered and/or licensed fintech companies can connect and partner with the bank.

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Bank + fintech love story: İş Bank and Alterna CX
16 July 2019
Ümran Akbulut, Customer Experience Manager at İş Bank and Gürol Kurt, Co-founder and CEO at Alterna CX spoke to Efma’s Boris Plantier…

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How well do YOU know your customer?
15 July 2019
Accenture’s most detailed Global Financial Services Consumer Study yet pinpoints what financial services customers are looking for in 2019, revealing…

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Take a deep dive into Alior Bank’s product design strategy
11 July 2019
Alior Bank takes center stage in the first edition of Efma’s new member-exclusive ‘Champions Series’, titled ‘How Alior Bank excels…

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Keep abreast of the latest initiatives and trends in the retail financial services industry.

Efma members are able to access news, articles, interviews, reports and case studies online, via the device of their choosing.

The data, which is regularly updated and supplemented with executive interviews and articles authored by industry experts, also provides an insight into new products, technologies, operational and customer service innovations.