Articles


Efma feature
Remote working: from perk to reality
28 May 2020
The Covid-19 pandemic has ushered in a new working reality for millions of people. Is it here to stay? An upcoming webinar will address that question…


Efma feature
Empowering traditional players with data-driven technology
28 May 2020
Efma spoke with FintechOS's CEO Teodor Blidarus about how the company is working with financial services providers to deliver the digital tools that…


News
Tinkoff launches Tinkoff CoronaIndex to track business activity in Russia during the pandemic
26 May 2020
Tinkoff ecosystem has released Tinkoff CoronaIndex demonstrating how the pandemic and restrictions affected Russia’s business activity in 2020. 


Efma feature
What will the new normal look like?
26 May 2020
Xavier Cornella, from his vantage point as CEO of Crèdit Andorrà Financial Group, describes the way habits and services will change in our…


News
COVID-19 accelerating the move to digital payments across Canada
25 May 2020
According to new data released by Interac Corp., payment transaction records show that today, more than ever, Canadian consumers and businesses are adopting…


Efma feature
Quantifying the pandemic’s impact for asset managers
21 May 2020
Sylvain Forté, co-founder and CEO of SESAMm, explained to Efma how his fintech is helping clients understand and analyze the pandemic’s impact…


News
NAB boosts customer help with 1000 extra sets of hands
19 May 2020
NAB is adding 500 employees, including more than 400 external hires, to its customer support team as the bank starts checking-in with customers who have…


News
Starling Bank and Funding Circle joining forces to support small businesses
18 May 2020
Starling, the digital bank, and Funding Circle, the UK’s largest small business loan platform, have entered a strategic partnership to provide £300…


News
BBVA USA's customer service during COVID-19
15 May 2020
In late March, BBVA USA announced that it would be closing most of its 637 branch lobbies and instead serving customers through its drive-thrus, among…


News
RBS summer internship programme in time of Covid-19
15 May 2020
RBS has reaffirmed its support for the next generation of financial services workers despite making changes to how this year’s summer internship…

Efma articles


Keep abreast of the latest initiatives and trends in the retail financial services industry.

Efma members are able to access news, articles, interviews, reports and case studies online, via the device of their choosing.

The data, which is regularly updated and supplemented with executive interviews and articles authored by industry experts, also provides an insight into new products, technologies, operational and customer service innovations.

Subscribe to our newsletter


Stay on top of what’s going on in the financial world
Sign up today