Emirates NBD boosts Dubai Department of Finance's digitization strategy
04 July 2019
Emirates NBD, a leading bank in the region, has announced the successful implementation of a digitised payment solution for Dubai Department of Finance…

Northwestern Mutual announces $150 million venture capital commitment
07 June 2019
Northwestern Mutual Future Ventures will continue to grow the company's venture investment portfolio and transform how consumers achieve financial security.

Manulife transforming the Group Benefits experience in Canada
06 June 2019
Employee benefits plans have changed very little in recent years and Manulife — which serves one in three Canadians and is one of the largest benefits…

Efma feature
Erste Group to host Efma’s second 2019 council meeting
22 May 2019
The second in this year’s series of Efma councils, a unique networking service for Efma members, will take place in Vienna, Austria on 11-12 June.

Efma feature
Ziraat Bank unveils new enterprise architecture model
17 May 2019
With customer behavior and needs, technology and regulations continuously changing, the fundamental business objective of the bank is to deliver, measure…

Innovation of the month
Banking Innovation of the month: Akbank’s Robotic Process Automation
15 May 2019
Efma Accenture’s Banking Innovation of the Month award for May goes to Akbank for its Robotic Process Automation program.

Efma feature
What will the insurance industry look like in 2050?
15 May 2019
The insurance industry is set to undergo a dramatic transformation in the coming decades. Optimization, transformation and engagement are fundamental…

Intrapreneurship on a large scale to accelerate the digital transformation of Societe Generale
14 May 2019
Societe Generale makes a first assessment of the Internal Startup Call, the largest intrapreneurship programme of the S&P 500, launched at end-2017…

Banker's view
Al Ahli Bank of Kuwait: Banking for present and future generations
23 April 2019
Stewart Lockie, general manager at Al Ahli Bank of Kuwait, talks about how the bank is prioritizing an exceptional banking experience for existing and…

Banker's view
RAKBANK: Entering the customer’s ecosystem
16 April 2019
Frederic de Melker, managing director of personal banking at RAKBANK, says there are a lot of good initiatives ongoing in the financial industry, but…

Efma articles

Keep abreast of the latest initiatives and trends in the retail financial services industry.

Efma members are able to access news, articles, interviews, reports and case studies online, via the device of their choosing.

The data, which is regularly updated and supplemented with executive interviews and articles authored by industry experts, also provides an insight into new products, technologies, operational and customer service innovations.