UOB’s online travel marketplace The Travel Insider takes off in the region
13 January 2020
United Overseas Bank (UOB) announced that it is launching its online travel marketplace, The Travel Insider, to its customers in Indonesia, Malaysia and…

Erste Group deepens collaboration with Czech start-up Dateio
17 December 2019
Erste Group joins forces with Prague-based start-up Dateio to work on the integration of a new discount system into its pan-European banking platform…

Grab launches Asia’s first numberless card
06 December 2019
Grab announced the launch of GrabPay Card, Asia’s first numberless card that offers users unparalleled card security, access to an expanded rewards…

UK consumers want to hear from their insurance providers more often
04 December 2019
Collinson survey reveals an appetite for more personalised communication on consumers’ own terms.

Efma feature
Retail banking trend #4: Give back to people
10 July 2019
FinTech is seemingly everywhere – from chatbots proactively engaging customers with sales proposals to new, algorithm-based personal financial management…

Friction: the multi-trillion dollar problem
24 May 2019
According to science-based business expert Roger Dooley, $3 trillion is wasted every year in the United States due to ‘friction’. In his new…

Mastercard enables banks and merchants to rapidly innovate with new digital platform
15 May 2019
Mastercard introduced the Mastercard Innovation Engine, an API based digital platform that enables issuers and merchants a simplified path to rapidly…

Bank with Liv. and win an island in unique campaign
24 April 2019
Liv., the digital-only lifestyle bank by Emirates NBD has announced an exciting new promotion, offering one lucky customer the chance to win his or her…

STASH launches stock-back
15 March 2019
Banking services, in partnership with Green Dot Bank, now available to everyone through STASH platform offering zero overdraft, no monthly debit maintenance…

American Express acquires LoungeBuddy
11 March 2019
American Express announced it will acquire LoungeBuddy, a digital platform that enables travelers to discover, book and access airport lounges worldwide.…

Efma articles

Keep abreast of the latest initiatives and trends in the retail financial services industry.

Efma members are able to access news, articles, interviews, reports and case studies online, via the device of their choosing.

The data, which is regularly updated and supplemented with executive interviews and articles authored by industry experts, also provides an insight into new products, technologies, operational and customer service innovations.

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