Standard Chartered Bank: winning hearts with technology
28 May 2019
Deniz Güven of Standard Chartered (SC) Bank explains how its joint venture virtual bank will win the hearts of customer with a new operating model.
Innovation of the month
Banking Innovation of the month: Akbank’s Robotic Process Automation
15 May 2019
Efma Accenture’s Banking Innovation of the Month award for May goes to Akbank for its Robotic Process Automation program.
Citi Global Trade uses AI to digitize compliance in nextgen project
01 May 2019
Citi announced a next generational project, with EY and SAS, using artificial intelligence (AI) to develop an advanced risk analytics scoring engine.…
mBank to host Efma’s first 2019 council meeting
28 February 2019
The first in this year’s series of Efma councils, a unique networking service for Efma members, will take place in Lodz, Poland on 12-13 March.
21 November 2018
From video analytics to augmented reality to videoconferencing, video and images offer insurance carriers powerful new ways to address customer needs…
UOB digitalised all consumer banking product applications
23 October 2018
United Overseas Bank (UOB) announced that it is the first bank in Singapore to digitalise the application process for its consumer banking products, including…
CaixaBank to host Efma’s third 2018 council meeting
22 October 2018
The third in this year’s series of Efma councils, a unique networking service for Efma members, will take place in Barcelona, Spain on 6-7 November.
Tatra Banka: A digital reinvention
22 June 2018
According to Efma and Deloitte’s recent Central Europe banking outlook: Winning in the digital arms race report, Slovakia’s Tatra banka –…
Credit Agricole to host Efma’s second 2018 council meeting
05 June 2018
The second in this year’s series of Efma councils, a unique networking service for Efma members, will take place in Paris, France on 11-12 June.
Innovation of the month
Innovation of the Month: Bradesco’s Field Control solution
12 April 2018
Efma Accenture’s banking Innovation of the Month award for April goes to Bradesco for its outsourced service management platform Field Control.
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