Efma articles


News
Bajaj Allianz General Insurance: Three new tools to transform customer experience
28 June 2017
Bajaj Allianz General Insurance launched a slew of digital initiatives with an aim to transform and simplify the customer experience. These initiatives,…


Efma feature
Top ways that banks can stay relevant with affluent millennials
28 June 2017
A new Efma publication highlights what banks need to focus on if they want to keep up with the demands of a technologically savvy generation.


News
Baxter Credit Union (BCU) to launch video-only branches
28 June 2017
Vidyo, the leader in integrated video collaboration, announced that Baxter Credit Union (BCU) has deployed a video banking service using Vidyo’s…


News
KBC actively uses A.I. chatbot to answer users’ questions
26 June 2017
The latest version of the KBC K’Ching app, the KBC mobile banking app for youngsters, will be available in app stores for all K’Ching users.…


News
New KBC Ireland app allows consumers to onboard in less than 5 minutes
23 June 2017
Consumers in Ireland will soon be able to open and activate a KBC current account with a digital debit card, a digital wallet and full mobile banking…


News
Maybank unveils its FinTech Sandbox
21 June 2017
Malaysian universal bank Maybank has launched its FinTech Sandbox, a safe and secure virtual space to learn, develop, test and showcase new ideas.


News
Klarna, Europe’s newest bank is born
20 June 2017
Fintech Klarna has been granted a full banking licence by Finansinspektionen, the Swedish Financial Supervisory Authority.


News
Openbank becomes first 100% digital Spanish bank
19 June 2017
Openbank becomes the first full-service digital bank in Spain. The subsidiary of Grupo Santander will now offer customers a full suite of banking products…


Innovation of the month
Innovation of the month: HAIZ by Alior Bank
16 June 2017
Alior bank scoops the innovation of the month award for June for HAIZ – an app designed for young people who are only just getting to grips with…


News
Erste Group Bank’s George hits one million customers
16 June 2017
Erste Group Bank's digital banking platform George is already being used by more than a million customers and the bank plans to expand it beyond Austria's…

Efma articles


Keep abreast of the latest initiatives and trends in the retail financial services industry.

Efma members are able to access news, articles, interviews, reports and case studies online, via the device of their choosing.

The data, which is regularly updated and supplemented with executive interviews and articles authored by industry experts, also provides an insight into new products, technologies, operational and customer service innovations.