Efma articles


Efma feature
How to turn digital transformation into customer engagement innovation
21 September 2017
Roger Peverelli, who will be keynote speaker at the 2017 Efma Accenture DMI Awards ceremony, is joined by Reggy de Feniks to introduce three guiding principles…


Efma feature
Branches aren’t dead, just evolving
20 September 2017
Synechron, the global financial services consulting and technology services provider, in partnership with Efma, has today released a report revealing…


Efma feature
Voting opens for 2017 Efma-Accenture Innovation Awards
19 September 2017
Industry prepares to recognise the most innovative retail financial services projects across the world.


Efma feature
How AI can improve efficiency and customer experience
19 September 2017
AI has huge potential for financial services firms, but also presents a number of challenges. Success requires an innovative approach to business.


Efma feature
Insurance industry faces digital disruption on all fronts
13 September 2017
The 2017 World Insurance Report (WIR), released today by Capgemini and Efma, finds that a wave of new digital technology is confronting most insurance…


Efma feature
Top tips to get more out of AI
13 September 2017
Financial services firms can get to grips with the latest insight around artificial intelligence (AI) in Efma’s latest digest titled: ‘Getting…


Feature
Predicting the impact of fintechs on banking
12 September 2017
Five forward-looking scenarios, developed to assess how fintech products will impact the banking industry, are already becoming reality.


Efma feature
Artificial intelligence goes global
23 August 2017
Demand for AI reaches four continents in three months, new figures from Synechron show.


Feature
Digital mortgages: This time its personal
22 August 2017
Accenture’s report, ‘The Power of Prediction in Digital Mortgages’, explores the key role that predictive mortgage acquisition will…


Efma feature
Who are the first nominees for the 2017 Efma Accenture DMI Awards?
21 August 2017
Disruptive innovation by banks and payment institutions will be celebrated at the Efma Accenture Distribution and Marketing Innovation (DMI) Awards 2017…

Efma articles


Keep abreast of the latest initiatives and trends in the retail financial services industry.

Efma members are able to access news, articles, interviews, reports and case studies online, via the device of their choosing.

The data, which is regularly updated and supplemented with executive interviews and articles authored by industry experts, also provides an insight into new products, technologies, operational and customer service innovations.