Garanti BBVA is now on WhatsApp
08 January 2020
As part of Garanti BBVA’s goal to enhance customer experience on the go, the bank is now offering customer service on a corporate WhatsApp account.…

Appointments via Garanti BBVA’s mobile app
07 January 2020
Garanti BBVA customers carry out more than 88 percent of their non-cash transactions without ever setting foot in a branch — using either the mobile…

Garanti BBVA and Doğan Holding together break new ground in payments
26 December 2019
Doğan Holding’s subsidiary Suzuki Motor Vehicles Marketing Inc. became the first Turkish company to use Garanti BBVA’s Global Payments product…

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Turkish Economy Bank (TEB) organizing TEB Open Innovation Competition in its 13th year
24 December 2019
The competition rewarding innovative & creative ideas in the field of finance has begun to receive new applications for the new season and those interested…

Corporate clients can now access a wide array of QR code-based services with Garanti BBVA
24 December 2019
Garanti BBVA continues to raise the bar by delivering state-of-the art functionality that helps big businesses and SMEs alike with their business needs.

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Fibabanka launched a new banking chatbot, Fi’bot, in collaboration with CBOT
13 December 2019
Fibabanka, a young and dynamic bank in Turkey, has launched an AI-based chatbot “Fi’bot” to provide instant responses to customer queries…

The first Visa partner in Europe to implement 3D Secure 2.0 is İşbank from Turkey
13 November 2019
The largest private bank in Turkey, İşbank, became the first Visa partner in Europe to complete EMV 3DS (3D Secure 2.0) implementation. 3D Secure 2.0…

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Quick Sigorta continues to innovate in cybersecurity
06 November 2019
Quick Sigorta has developed a tool that will keep people’s digital identities secure.

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How chatbots are simplifying pensions and life insurance
24 September 2019
Leading Turkey-based private pension and life insurance company Anadolu Hayat Emeklilik has partnered with Cbot to create an artificial intelligence-based…

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Isbank offers 24/7 card-to-card money transfer through its digital platforms
19 September 2019
Turkey’s largest private bank İsbank has launched a new service that enables their customers to transfer money from one card to another using its…

Efma articles

Keep abreast of the latest initiatives and trends in the retail financial services industry.

Efma members are able to access news, articles, interviews, reports and case studies online, via the device of their choosing.

The data, which is regularly updated and supplemented with executive interviews and articles authored by industry experts, also provides an insight into new products, technologies, operational and customer service innovations.

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